For new policy enquiries or financial advice on our products please call
0800 068 3038
Monday to Friday 8.00am - 9.00pm, Saturday 9.00am - 5.00pm
For our joint protection, telephone calls may be recorded and/or monitored. We can only advise on our own products.
Or, arrange for one of our advisers to call you back at a convenient time.
If you want to manage your plan, please call
0800 092 3711
Monday to Friday - 8.30am - 5.30pm
Saturday - 8.30am - 2.00pm
If you phone from abroad, please call
+44 1603 202500
If you have to notify us of a death, please call
0800 015 1142
Monday to Friday - 8.30am - 5.00pm
Saturday - 8.30am - 5.00pm
If you phone from abroad, please call
+44 1603 202500
Alternatively, you can
- send the original death certificate or a certified copy to
Aviva - claims
PO Box 520
Norwich
NR1 3WG
- send an e-mail to
For our joint protection, telephone calls may be recorded and/or monitored.
Any detail submitted by email will not be secure whilst being submitted.
WC01058 04/2012
Please tell us what it is and we'll do our very best to sort it out.
For our joint protection, telephone calls may be recorded and/or monitored for security and training purposes.