Car Insurance

Existing customers

Amend or renew your policy

If you need to renew or make a change to your car insurance policy, you can now manage your policy online. To view your policy documents, change your address, change your car details or review your cover, simply:

Alternatively, call us on now on 0800 068 3661 (calls may be recorded and/or monitored) or email is if you have a general enquiry about your policy at ukdisupport@aviva.co.uk.

Make a claim

If you have had an accident or claim you can now notify us quickly and easily online:

Or call us on 0800 222 400 - our freephone claims lines are open all day, all night, every day of the year. Call now and one of our expert incident managers will begin to process your claim immediately (calls may be recorded and/or monitored).

I am an existing "Pay As You Drive" car insurance customer

"Pay As You Drive"™ insurance is no longer available for new customers. To service your existing policy please call us 0800 068 6985 (calls may be recorded and/or monitored).

I am an existing Premium Search car insurance customer

Renewing your "Premium Search" policy?

If you would like to renew your Premium Search policy, please call Premium Search on 0870 242 0051 and one of the team will be happy to assist you.

Amending your "Premium Search" policy?

If you would like to make a change to your Premium Search policy or have a general enquiry regarding Premium Search, then please call 0870 242 0048 and one of the team will be happy to assist you.

Making a claim on your "Premium Search" policy?

To make a claim on your Premium Search policy, please call 0870 242 0038 and one of the team will be happy to guide you through the process.

All calls may be recorded and/or monitored.

Make a complaint

We aim to give you great customer service but sometimes things do go wrong. We've made it easy for you to complain online using our complaint form. You can even send us photos and files to help us understand your issues.

Contact us about another product:

Contact us about another product
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NFPOC4965 28102009

Ask us

Contact us

To amend or renew your policy call

0800 068 3661

To make a claim call

0800 222 400

Monday to Friday 8.00am - 10.00pm

Saturday 8.00am - 6.00pm

Sunday 10.00am - 4.00pm

For our joint protection, telephone calls may be recorded and/or monitored

Product literature

Policies taken out from October 6th 2008

Policies taken out prior to October 6th 2008

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