Car insurance

Existing customers

Change or renew your car insurance policy online

Some of the things you can do online:

 
  • View your policy documents
  • Change your address
  • Change your car details
  • Renew your cover

Just want to renew your car insurance?

If you pay annually and have no changes to make you can renew quickly and easily with only your name and policy number.

More than one vehicle on your policy?

To renew or download policy documentation please go online.

For anything else please call us on 0844 891 1101.

Van customers?

For any changes please call us on 0844 891 1101.

Already have a car insurance policy with us and want to take out an Aviva MultiCar policy?

If you are already an Aviva car insurance customer then you can take advantage of our MultiCar insurance by adding more vehicles when your existing policy comes up for renewal. This will allow us to provide you with our best possible price for all the cars or vans you want to insure. In certain circumstances it may be cheaper for you to retain separate policies, in which case our team will advise you when you contact us to renew.

Make a claim

Call us on 0844 891 1111* - our claims lines are open 24 hours a day, 365 days a year.

Aviva MyClaims - our new iPhone app

Call now and one of our expert incident managers will begin to process your claim immediately (calls may be recorded and/or monitored).

You can now start your claim using Aviva MyClaims, our new iPhone app.

Or notify us easily online:

Enjoy more discounts as our customer

Get the best out of being an Aviva customer - with our exclusive package of special offers and prize draws from a range of retail partners, as well as discounts on additional Aviva insurance products.

* 0844 numbers will be charged at 3p per minute from a BT landline. Calls from other networks may vary.

Contact us

To make a claim call

0844 891 1111*
24 hours

To change or renew your policy by phone

0844 891 1101*

Monday to Friday
8.00am - 8.00pm
Saturday
9.00am - 5.00pm
Sunday
10.00am - 4.00pm

For our joint protection, telephone calls may be recorded and/or monitored

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