Reporting accidents

Reporting accidents

We know no-one expects to have an accident or make a claim and that accidents can be traumatic and worrying.  Thats why we’re here to take away your worries and help you get back to normal. If you’ve had an accident, please call us on 0345 030 6925  (open all day every day) or you can report online.

Even if you’re not claiming, we’d still love to hear from you.  It’s usually easier to recall what happened soon after an event compared to say a year or two later. We’re seeing a rise in injury claims, usually “whiplash” claims, being made against our customers a year or more after accidents – adults have up to 3 years to make an injury claim – we can help defend your interest much better if we know from you what happened.  For more on our proposals to help fight spurious “whiplash” claims read our article.

If you do report an accident to us but don’t claim and we successfully reject any claim made by another against you, your report of the accident will have no effect on your no claim bonus.

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