Help and Support

For contact details, talk to our Virtual Assistant or if you can’t find what you’re looking for, you’ll find more contact details further down the page.

FAQs

These are Aviva’s FAQs - just type your question below and we’ll get you the answer. If you can’t find what you’re looking for, you can always call us. You’ll find our contact details further down the page.

You asked: What data will you collect on the Aviva Drive app?

We collect your location information from the devices GPS.  We do not have access to your 'real time' location, the data is only uploaded after the journey is complete, and you can choose not to use the app for a journey as you wish. Before we send you your score and apply any discount you've earned, we will ask for your name, date of birth, address and email address.

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