Travel customer reviews

Buyer rating

This product has been awarded an overall rating of 4.5 / 5 from 523 customer reviews

Rating breakdown

523 reviews

  • 5 stars awarded by 345 reviewers
  • 4 stars awarded by 130 reviewers
  • 3 stars awarded by 19 reviewers
  • 2 stars awarded by 7 reviewers
  • 1 stars awarded by 22 reviewers

These reviews have been provided by customers who've bought a travel insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our travel insurance customers to leave a review after buying a policy. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy with us. Customers also have the option to provide a rating out of five on additional aspects of their experience.

We hope these reviews will help in your search for travel insurance.

Sort reviews

Mike21 gave this product an overall rating of 5 / 5

Mike's Dorset Holiday Insurance

I recently went online to research Annual Travel Insurance and find a good quality policy for myself and my wife. As I already have a number of policies with Aviva I looked at their policy first and then compared a range of different policies against it. I am type 2 Diabetic and have been penalised for my illness before but this travel policy was very reasonable and I have no hesitation in recommending Aviva for their travel insurance or anything else for that matter.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Mike21

Polly gave this product an overall rating of 4 / 5

Easy and efficient.

Pleased to have chosen Aviva annual travel insurance for my husband and me. As an existing customer( for another product) I received a good discount which was cheaper than any other provider. I also trust a company such as Aviva and like the fact that they do not appear on all the comparison sites. I plan to consider them for my home insurance when this is due as I shall qualify for a discount on this too. They provide a convenient "dashboard " service where all my products are easily accessed and held securely.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Polly

Sammy12 gave this product an overall rating of 5 / 5

Great customer service

Excellent customer service, policy explain in aka easy to understand way. Good price.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Sammy12

Nikki gave this product an overall rating of 5 / 5

Value for Money

Excellent product have car and now travel Insurance with Aviva. Looking by t add here me later this year

I would recommend Aviva to a friend

By:
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Nikki

Kazza gave this product an overall rating of 5 / 5

Easy straightforward purchase

Very easy online experience. Options clearly stated and quote process gave immediate results, making the decision to include 'add-ons' very straightforward. Value for money excellent and I feel reassured that I am now adequately covered to meet my needs.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Kazza

Mickymouse gave this product an overall rating of 5 / 5

Customer service.

The member of staff was very helpful and informative. She went through the options very well. The price was very good.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Mickymouse

Dawn gave this product an overall rating of 5 / 5

Best Travel Insurance Provider On The Net

Aviva Travel Insurance is the best on the net by far, not only are they the best value for money, but also very friendly and easy to talk to. Keep up the Good Work AVIVA.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Dawn

Golda1234 gave this product an overall rating of 5 / 5

Great customer service

Good value for money. Very helpful and professional service.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
35 to 44
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Golda1234

Back to top