Endowments

Your endowment policy is about to mature, so now you need to know exactly what happens next and what you need to do.

You will have just received your maturity pack, so we want to help you through the process you need to follow to get your money.

You may already have plans for the money or have it earmarked for a particular purpose, such as paying off all or part of your mortgage. However, if you don't and you want to consider your options, this site will help you.

What is an endowment?

Your endowment policy is a combination of an investment and a life insurance policy.

This means that whilst the policy is designed to pay out the final value of the investment when it matures, it will instead pay out a fixed lump sum if the life assured dies before the maturity date.

When your policy ends, your life insurance cover will also come to an end. You may want to consider replacing it. Read more about this.

What are my options?

Your money is yours to do with as you please. You may already have plans for it, but if you don't, we have some options for you to consider.

From replacing your life insurance to investing your money in a savings account, investment bond or your pension, we could have an option to suit you.

When will I get my money?

We'll pay out your money on your maturity date, assuming we've received all the supporting documentation we've asked you to provide. In some instances, it may take 3-5 days for the direct credit payment to clear.

How will I get my money?

It's up to you. We will pay the money directly into your bank account or put it in a Base Rate Tracker account for you. You could use this as a holding account or a general savings account while taking time to consider some of the options we've introduced on this site.

You just need to tell us which you'd prefer.

Want to know more about endowments?

It's been a good few years since you took out your endowment, so nobody could blame you if you've forgotten some of the information you read at the time.

If you're interested, you can read more about what's been happening with endowments over the years you've been investing.

WM65001 09/2011

Contact details

0800 953 1777

Monday to Friday
9am - 5pm

Please call this number with any questions about your policy.

For our joint protection, telephone calls may be recorded and/or monitored.

0800 068 2857

Monday to Friday
8am - 9pm
Saturday
8am - 6pm
Sunday
10am - 4pm

Please call this number if you want more information about our products. We won't be able to answer any questions you have on your endowment policy.

For our joint protection, telephone calls may be recorded and/or monitored.

Your options

Need help?

Thinking about retirement?

Visit our retirement centre for helpful hints and tips on retirement.

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