Endowment - Aviva

As your endowment policy is about to mature, we've sent you a pack with:

A letter giving your estimated maturity value.
An option selection form and a payment release form to complete.
A short brochure aimed at helping you complete the forms correctly and understand what options are available to you.

Understanding my pack

Option selection form

The option selection form provides you with two options: take the maturity value or save all or part of the amount in to the Base Rate Tracker.

We've introduced further options on this site that you may want to consider. If you are interested in any of these options, contact your financial adviser or call us on 0800 068 2857. We can't automatically direct your maturity money to one of these products, so you still need to select option 1 or 2.

If you select the Base Rate Tracker option, you must complete both the application forms in your pack. There is one for the Bank of Scotland to open the account and another for Aviva to administer the account.

Payment release form

This part of the form is split into six sections.

Section 1 asks for one item of evidence to prove your identity.
Section 2 asks you to confirm the details of where we need to pay your maturity money.
Section 3 asks you to confirm whether you have a financial adviser and requests a copy of the original policy documents or other official document to prove you own the policy. If you are unable to send any of these documents, please tick the box in this section and read the promise statement.
Section 4 asks for the policyholder/trustee declaration(s). You must tick one box in each of the sections 4a to 4d and send in any relevant documentation.
Section 5 asks for your contact details in case we need to confirm anything with you.
Section 6 is for information only, confirming the next steps after sending your completed form back.

If you have chosen to transfer all your money into the Base Rate Tracker, you only need to complete the option selection form and return with your original policy documents and completed Base Rate Tracker forms. If you have lost the policy documents, you must complete section 3 and sign section 4. There is no need to complete section 4a to 4d.

In all other circumstances, you need to complete sections 1-5.

What do I do next?

You should fill in the appropriate forms, telling us your choices, and return them to us (along with any other documents we've asked for) at least two weeks before your maturity date. That way we can quickly sort out your money when your policy matures.

If you need any help completing the forms, take a look at our page of frequently asked questions. If you still can't find the answer, call us on 0800 953 1777.

Related FAQs

I live outside the UK; what do I need to do to get my money?

If you live outside the UK, we will ask you to prove your identity by sending us one of the following:

Your passport
Your driving licence (if new style, we need to see both the printed licence and the photo card)
A current benefit book
An HMRC notice of coding

We will also ask you to provide proof of residency through a recent bank statement, utility bill or tax bill.

We can only pay the proceeds of the policy into foreign bank accounts if that bank accepts payments in pounds sterling.

I'm no longer with the other named policyholder. What do I need to do to get my money?

If a policy is in joint names, both policyholders must sign the payment release form.

If you want to claim all the money, you must provide us with evidence that you are now the sole owner of the policy. If you have a Deed of Assignment dated before the maturity date confirming that you are the sole policyholder, please send us the original document or a certified copy.

If there is no Deed of Assignment, we will treat the policy as still under joint ownership. This means we need signed confirmation from both of the policyholders agreeing how the payment should be made. In these cases, we normally pay 50% of the proceeds to each policyholder, but we can vary the split of both policyholders based on the agreement received.

Unless we're dividing the money equally, we need to see one item from each of these lists for each policyholder in addition to the bank identification we ask for:

Proof of your identity

Your passport
Your driving licence (if new style, we need to see both the printed licence and the photo card)
A current benefit book
An HMRC notice of coding

Proof of your address

A bank statement dated within the last three months (can be the same statement used for bank identification if it confirms your address)
A utility bill dated within the last three months
A council tax bill for the current year

Read all FAQs

WM65002 10/2011