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Equity Release

Contact us

New customer

For more information or to find out if you're eligible for a lifetime mortgage call us on

0800 404 6220

Lines open Mon-Fri 9am-6pm, Sat 9am-2pm.

Whilst we are unable to give you financial advice, if you don’t have a financial adviser already we can refer you to a carefully selected equity release specialist. This adviser isn’t employed by Aviva but can only advise on Aviva’s lifetime mortgages.

For our joint protection, telephone calls may be recorded and/or monitored.

Calls are free from a BT land line. Costs may vary from mobiles and other networks.

Or, arrange for us to call you back at a convenient time.

Existing customer

If you want to manage your plan or notify us of a death, please call

0800 092 5624

Monday to Friday - 8.30am - 5.30pm

If you phone from abroad, please call

+44 1603 603 997

For our joint protection, telephone calls may be recorded and/or monitored.

Calls are free from a BT land line. Costs may vary from mobiles and other networks.

Contact us about another product:

Contact us about another product

WC07077 04/2014

Got a complaint?

Please tell us what it is and we'll do our very best to sort it out.

  • Call us on 0800 068 6800*
  • Or use our online contact form.
  • Or write to us with the details at:
    Aviva Life & Pensions
    Customer Relations
    PO Box 520
    Norwich
    NR1 3WG

* Lines are open Monday to Friday 8:30am - 5:30pm and Saturday 8:30am - 2pm.

20th Anniversary what Mortgage Awards 2013 Winner - Best Equity Release Lender