General policy documents

Your My Health Cash Plan policy documents will explain exactly what your cover includes, which routine costs you can claim for, and how to start a claim. We know it might not be easy to find your My Health Cash Plan documents in a hurry, so we’ve included a general policy booklet that My Health Cash Plan customers can use here:

These may differ from your My Health Cash Plan documents. If you are in any doubt about what’s included in your cover, please call us for more information. We’re happy to talk through your benefits, explain costs, exclusions, terms and conditions, and speak to you about any aspect of My Health Cash Plan over the phone. Use our useful contact numbers to call us.

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