If you would like to speak to someone over the phone, here are some useful contact numbers. Calls to and from Aviva may be monitored and/or recorded.
If you have questions about the claims process, want to start a new claim or need to provide an update on an ongoing claim, please contact us on the number below;
Monday – Friday 8.00am to 8.00pm
Saturday 8.00am to 1.00pm
Emergency overseas claims queries
If you need to make a claim or update a claim for emergency overseas cover, please contact us on the number below;
Lines are open 24 hours a day, 7 days a week.
If you want to update your personal details, or have any questions about your policy please contact us on the number below;
Monday – Friday 9.00am to 5.00pm
Our aim is to provide a first class standard of service to our customers, and to do everything we can to ensure you are satisfied. However, if you ever feel we have fallen short of this standard and you have cause to make a complaint, please let us know.
Aviva Health UK Ltd
PO Box 540
Eastleigh, SO50 0ET
Monday – Friday 9.00am to 6.00pm