Close

We use cookies to give you the best possible online experience. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. See our cookie policy for more information on cookies and how to manage them.

What is a reattribution and eligibility information

What is a reattribution?

A reattribution enables a life company such as Aviva to reorganise a part of the capital in its with-profits funds, known as the inherited estate, for the benefit of both policyholders and shareholders. Under a reattribution, eligible policyholders can choose to receive a payment in return for giving up their interests in any possible future payout from the inherited estate. The payment is made from shareholders’ funds and not from the with-profits fund. This means the inherited estate remains within the business to support the with-profits fund.

What is the inherited estate?

An inherited estate is money that has built up in a with-profits fund over many years, which is above the amount that is expected to be needed to meet current and future policyholder commitments and other obligations such as expenses.

Am I eligible? Why/Why not?

To be eligible for the reattribution a policy had to meet three rules

  • It must have been a with-profits policy invested in the CGNU Life With-Profits Fund or Commercial Union Life Assurance Company (CULAC) With-Profits Fund. These funds include Norwich Union Life (RBS) Ltd (NUL RBS) and Aviva Life International Limited (formerly NUIL) policies.
  • It must have been in force on 21 November 2006.
  • It must still have been in force on 1 October 2009, the date the reattribution took place, unless it had already come to a natural end since 21 November 2006
    • If you think your policy should have been eligible for our reattribution you can contact us by email at LPWAGGE@aviva.co.uk, write to us at:

      Aviva
      Reattribution Team
      6 Pear Street
      Sheffield
      S11 8JJ

      Or call us on 0800 046 2493 and we can check this for you.

How has the reattribution/fund transfer affected my policy?

The main terms and conditions of your policy are unchanged and any guaranteed benefits built up in our policy remain unaffected by the reattribution and fund transfer. Your policy will continue to receive any normal bonuses as set out in the policy terms and conditions.

I voted No, when will there be another special distribution?

We currently have no plans for another special distribution and are unable to speculate on any rules for eligibility for future payouts.

We will contact eligible policyholders when another special distribution occurs.

Cheque and payment queries:

I’ve lost my cheque / My cheque is out of date, what do I do?

If you need a cheque re-issuing to the same payee as the original please fill in the form below.

If you need the payee changing, please refer to the other questions.

Can you re-issue my cheque in my new name?

In order for us to re-issue the cheque in your new name, we will need to see proof of the change. Please send us a certified copy of the relevant documentation, for example, marriage certificate or deed poll, to:

Aviva
Reattribution Team
6 Pear Street
Sheffield
S11 8JJ

We don’t have a joint account, what can we do?

We are able to re-issue the cheque in the sole name of one policyholder or we can split the payment between the policyholders. Please send us written confirmation, signed by both policyholders, of who you would like the replacement cheque(s) making payable to, to:

Aviva
Reattribution Team
6 Pear Street
Sheffield
S11 8JJ

The person you have paid the cheque to has passed away, what can we do?

In order for us to re-issue the cheque, we need confirmation of who the payment should be made to. Please send us a certified copy of the death certificate along with a certified copy of the relevant probate document, or will, to:

Aviva
Reattribution Team
6 Pear Street
Sheffield
S11 8JJ

I’ve received my cheque but it’s different from the amount quoted in your letter to me. Is it correct?

We’ve increased your original payment by around 7%. This is because the value of the inherited estate when the reattribution took place was greater than the amount on which our offer to you was based.

You’ve sent me a payment but I no longer have a policy with you. What’s the payment for?

Your policy matured / you made a claim since 21 November 2006. This means it is still eligible for the reattribution and you are entitled to the cheque you received.

The estate you sent the payment to has now closed. Please can you reissue the cheque directly to the beneficiary / beneficiaries?

If a settlement has already been made, we will re-issue payment to the same beneficiary(ies) as the estate.

If you want payment issuing in a different name we need the signed consent of all beneficiaries.

How did you get hold of my details?

We didn’t want you to miss out on your payment, so used an independent company called Tracesmart to confirm if your address had changed from the last one we had on our records.

Contact details:

If you have any further queries about our reattribution please contact us:

By email: LPWAGGE@aviva.co.uk

By post:
Aviva
Reattribution Team
6 Pear Street
Sheffield
S11 8JJ

By phone: 0800 046 2493

I've lost my cheque/my cheque is out of date

If you need the cheque re-issuing to the same payee as the original please complete the following details and click Submit. All fields are mandatory unless stated otherwise.

All fields marked with an * are mandatory.

Prize draw

This is located on the right hand side of the letter we have sent you. If you cannot find it, please call us on the number shown on the letter.

We will only use the telephone number/email address to contact you if we are unable to re-issue your cheque based on the information you provide. Any information that you provide will not be used for marketing purposes.