Contact us

For Income Protection new quotes, post-sale queries and underwriting questions call

0800 158 3119

or email: HCIPQRY@aviva.co.uk - for all general policy queries, policy updates and to receive outstanding information.

To sell our Income Protection Solutions you must have a valid UK Health agency. To apply for yours contact the Agency and Commission team on:

0845 301 4251

For new Income Protection Solutions claims call:

0800 158 3103

For existing Income Protection Solutions claims call:

0800 158 3105

Calls may be recorded and/or monitored.

Your client’s application

The application process

This guide is intended to help you and your client through the Income Protection Solutions application process. The key steps are as follows:

  • Obtain a quote for your client through one of the online portals
  • Complete and submit their application via our secure online system
  • Your client will undergo their teleinterview
  • We will underwrite the policy
  • The policy becomes active and your client can enjoy the peace-of-mind that Income Protection can provide.

On the following screens we will take you through each of these steps in more detail.

For a summary on how to apply online for Income Protection Solutions view our guide (PDF 64KB).

Important: During the Income Protection Solutions application process please ensure you obtain and provide telephone contact information for the applicant. This is so we can obtain their medical information during a teleinterview.

Want to know more about Income Protection Solutions? Download literature from our library

Want to know more about Income Protection Solutions? Download literature from our library

 

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Product literature

Important information: The Financial Services Compensation Scheme (FSCS) has made changes to the compensation limits available from 1st January 2010. As such, please download our FSCS information document (PDF 114KB) detailing the new limits. This replace all FSCS wording in our brochures and terms and conditions.