Home advice

Make sure you're prepared

According to recent figures from the Environment Agency, homeowners who are burgled lose an average of £900 per incident - the average flood damage figure is a staggering £28,000. The figures also show that around 2.3 million households out of 25 million in England and Wales are at risk from flooding. However, less than a third - just 31% - of those householders have taken steps to see if they are at risk.

You can do a lot to head of the threat from flooding. Visit the Aviva flood support website for practical information on how to minimise the risk of your home flooding, and how to reduce the damage if it does.

If you find that your home is in area prone to flooding, then think like a scout: plan ahead and be prepared.

• Talk to your insurer about the flood provisions in your contents insurance or buildings insurance policy.
• DO know what you're covered for.
• DO know what preventative measures your insurer expects you to take.
• Make sure you advise your insurer of any recent or planned flood defences in your area.
• Ask your local council and/or ask the Environment Agency
• There are now specialist companies that offer flood protection measures for your home.
• Listen out for severe weather warnings on the radio.
• Keep a supply of filled sandbags handy to help seal your doors.

If the worst does happen and you fall victim to a sudden flood then:

• Turn off water, electricity and gas at the mains.
• Move as much furniture and rugs upstairs as you can.
• Lift and secure your curtains out of the reach of any water coming in.