Frequently asked questions

You asked:
Do I need to provide proof of my No Claim Discount?
Our answer:

We may ask you for proof of your No Claim Discount (NCD) during your period of insurance

This can be your renewal invitation or a letter from your previous insurer and should:

> Be on official company headed paper
> Be in the main driver’s name
> Show the vehicle details
> Confirm the number of years the NCD was built up over
> Show the date the policy expired

If we have requested proof of your NCD you can e-mail a scanned or photographed copy to us at

For more information about providing proof of NCD you can view our help video

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