Ask a question:
Frequently asked questions
Please enter your question
Ask a question above
Your answer will appear here, alternatively you can browse our categories to the right.
Browse our FAQs
> Aviva Drive
Choose a category
Using the app
Your Insurance Quote
I have changed my car since I obtained my Aviva Drive score why won't it let me change the registration number when I am completing a quote?
Can I benefit from an Aviva Drive discount when I add a second car to my policy?
Welcome to our frequently asked questions
I have tried to get a quote but I have received a message stating that I can't get a discount because my details don't match the details I gave on my mobile app registration. What do I need to do?
My phone cannot find GPS
I've just received my Aviva Drive score and I'm unable to complete a quote on your mobile site at this time. Can I complete it at a later stage?
Do I need to register before I start using the app?
Why is the app is displaying the wrong mileage?
I've already done a quote. Can I still do the 200 miles and get a discount?
I also drive another car in my household frequently. Can I use the app when I am driving either car?