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Using the app
Your Insurance Quote
Welcome to our frequently asked questions
I have changed my car since I obtained my Aviva Drive score why won't it let me change the registration number when I am completing a quote?
I have tried to get a quote but I have received a message stating that I can't get a discount because my details don't match the details I gave on my mobile app registration. What do I need to do?
Can I benefit from an Aviva Drive discount when I add a second car to my policy?
I also drive another car in my household frequently. Can I use the app when I am driving either car?
I am half way through completing my 200 miles and I am changing my phone, can I move my journeys to my new phone?
Do I need to register before I start using the app?
Will the app use lots of my mobile data allowance?
I’ve qualified for an Aviva Drive discount on my new policy. Will I have to run the app again to keep the discount at renewal?
How does the app work?