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When does my cover start?
Welcome to our frequently asked questions
What do I do if I have to make a claim?
What payment methods are available?
What if the details on the policy document are wrong?
What cover do I have if I have to cancel my holiday?
I have a direct debit policy what happens at renewal?
What countries do you define as Europe?
Can the people detailed on the policy travel independently of each other?
What if my baggage is delayed?