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Income Drawdown

Existing customers

Contact us

For general enquiries about your Income Drawdown plan:

Please note: Any information submitted will not be secure whilst being transmitted across the internet.

Lines are open 9am-5pm Monday - Friday. Calls may be recorded and/or monitored.

In the event of your death, your dependents can contact us to discuss the options available to them

  • Call us on 0800 015 8317
  • From outside the UK call us on +44 1904 723 520
  • Or you can write to us at:
    Aviva - Claims
    PO Box 520
    Surrey Street
    Norwich
    NR1 3WG

Please note: Lines are open 9am-5pm Monday - Friday. Calls may be recorded and/or monitored.

To amend your personal details:

If you've got a complaint

Please tell us what it is and we'll do our very best to sort it out.

  • Call us on 0800 015 8317
  • Or use our online contact form.
  • Or write to us with the details at:
    Aviva Life & Pensions
    Customer Relations
    PO Box 520
    Norwich
    NR1 3WG

Contact us about another product:

Contact us about another product

WC03050 07/2014