We use cookies to give you the best possible online experience. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. See our cookie policy for more information on cookies and how to manage them.

Income Drawdown

Existing customers

Contact us

For general enquiries about your Income Drawdown plan:

Please note: Any information submitted will not be secure whilst being transmitted across the internet.

In the event of your death, your dependents can contact us to discuss the options available to them

  • Call us on 0800 015 1142*
  • From outside the UK call us on +44 1904 723 520*
  • Or you can write to us at:
    Aviva - Claims
    PO Box 520
    Surrey Street
    NR1 3WG

To amend your personal details:

If you've got a complaint

Please tell us what it is and we'll do our very best to sort it out.

  • Call us on 0800 015 8317*
  • Or use our online contact form.
  • Or write to us with the details at:
    Aviva Life & Pensions
    Customer Relations
    PO Box 520
    NR1 3WG

Contact us about another product:

Contact us about another product

* Lines are open Monday to Friday 9:00am - 5:00pm. Calls may be recorded and/or monitored.

WC03050 08/2013