Life insurance

New customer

Watch our short video to find out what you need to consider before you call:

Video transcript

For lots of us, life insurance is an important way of helping protect the things we love and value. So before you give us a call to discuss it, just ask yourself 3 simple questions.

Question 1 – What do I need to protect?

You may have a partner, or children, a mortgage, or other outstanding loans, or a combination of all of these.

Question 2 – How much cover do I need?

If you have a mortgage how much is outstanding? And if you weren’t there to provide for your family, how much would they need to maintain their lifestyle? Take into account your income and outgoings, such as your mortgage and utility bills, childcare costs and perhaps the odd holiday. You’ll be surprised how it all adds up.

And finally question 3 – How long do I need life cover for?

Think about how long is left on your mortgage, how long your children will be financially dependent on you, and how old your partner will be when they are likely to retire.

That’s it, all pretty simple stuff

What do I need to protect?

How much life cover do I need?

And how long do I need it for?

And now you’re ready to get a quote, which is easy too.

Just call our team on 0800 0925367

For new plan enquiries or information on our products, please call:

0808 256 5036

Monday – Friday: 8am to 8pm
Saturday: 9am to 5pm
Sunday: 10am to 4pm

For our joint protection, telephone calls may be recorded and/or monitored.

Or, arrange for us to call you back at a convenient time.

Call me back

Existing customers

For queries about your existing life insurance plan, please call:

0800 068 6800

From abroad call: +44 (0)1603 202 500

Monday – Friday: 8:30am to 5:30pm
Saturday: 8:30am to 2pm

Making a claim

To make a claim, please call:

0800 015 1142

From abroad call: +44 (0)1603 202 500

Monday – Friday: 8:30am to 5:30pm

You can also contact us by post:

Aviva – Claims
PO Box 520
Norwich
NR1 3WG

Or use our online claim notification form

For our joint protection, telephone calls may be recorded and/or monitored.

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