Life insurance

New customer

For new plan enquiries or information on our products, please call:

0800 068 5549

Monday – Friday: 8am to 8pm
Saturday: 9am to 5pm
Sunday: 10am to 4pm

For our joint protection, telephone calls may be recorded and/or monitored.

Or, arrange for us to call you back at a convenient time.

Call me back

Existing customers

For queries about your existing life insurance plan, please call:

0800 068 6800

From abroad call: +44 (0)1603 202 500

Monday – Friday: 8:30am to 5:30pm
Saturday: 8:30am to 2pm

Making a claim

To make a claim, please call:

0800 015 1142

From abroad call: +44 (0)1603 202 500

Monday – Friday: 8:30am to 5:30pm

You can also contact us by post:

Aviva – Claims
PO Box 520
Norwich
NR1 3WG

Or use our online claim notification form

For our joint protection, telephone calls may be recorded and/or monitored.

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