Fine fare on offer from Norwich Union

Article date: 13 September 2002

Norwich Union’s latest commercial product really fits thebill for landlords, restaurateurs and hoteliers, offering a widerange of standard and optional covers.

Pub, Restaurant and Hotel, which is the only product of its kindto combine such a number of core and optional covers, will beavailable from Monday (September 16).

Key benefits for customers include:

  • Norwich Union clear commercial policy wordings – makingit easier to understand policy cover
  • Legal liabilities including market-leading legal expensescover as standard
  • Asset protection cover (including contents, glass, property intransit and money as standard) with the option to add buildingsand/or tenants’ improvements, frozen foods and employeedishonesty cover
  • Flexible revenue protection cover through businessinterruption (including book debts) as core with the option toinclude cover for loss of liquor licence
  • Individualised Pub, Restaurant & Hotel policy documents sothat every section is relevant to the customer

Plus the optional services available to the customer are:

  • The introduction of an employee benefits section for personalaccident
  • Enhanced limits and extensions and additional covers
  • A 24-hour 365-day claims line, a 24-hour legal and taxhelpline, plus a risk management helpline
  • Access to the preferred supplier scheme providing a range ofsecurity and fire safety products at reduced prices.

And for brokers, the product offers a number of benefitsincluding:

  • Capability to receive quotations over the phone in one call toNorwich Union Small Business Insurance Centres
  • No more proposal forms to fill in as all details are takenover the phone
  • A wide range of core and optional covers – available inone product

Sally Marshall, commercial product manager for leisure atNorwich Union, said: “Pub, Restaurant & Hotel has beendesigned to reflect our focused approach to the hospitalityindustry and we believe our improved cover and services make thisnew product attractive to intermediaries and targetcustomers.”

Pub, Restaurant & Hotel, which will replace the six legacyproducts Norwich Union currently offers, is the third smallbusiness product launched by Norwich Union this year, following onfrom Shop & Salon and Office & Surgery.

For more information on Pub, Restaurant & Hotel, brokersshould speak to their usual Norwich Union contact.

For further information contact Jenny Chapman at NorwichUnion on 08703 66 68 64/07775 822642

Notes to editors

  • Norwich Union is the UK’s largest insurer. In generalinsurance it is more than 1.5 times the size of its nearestcompetitor, and has a 19 per cent share of the market.
  • It has a focus on insurance for individuals and smallbusinesses. It insures:
    • one in five households
    • one in five motor vehicles
    • more than 700,000 businesses
  • Norwich Union products are available through a variety ofdistribution channels including brokers, corporate partners suchas banks and building societies and Norwich Union Direct.
  • Norwich Union’s news releases are available on the Avivaplc website at
  • A selection of images is available from the Norwich UnionNewscast site at
  • An ISDN facility is available for studio quality interviews.Call the press office on 08703 66 68 68

For all life & pensions media enquiries 08703 66 68 73
For all other media enquiries 08703 66 68 68

Members of the General Insurance Standards Council
Members of the Aviva group

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