Tsunami life policy claims not dependent on seven year legal rule for death certificates says Norwich Union

Article date: 17 January 2005

Norwich Union, the UK’s largest insurer,today confirmed that the payout on a Norwich Union life insurancepolicy, for a policyholder killed by the tsunami tragedy, does nothave to be subject to the seven year legal rule in relation to theissue of a death certificate if a body cannot be found.

Norwich Union will be applying a "reasonableevidence" test to substantiate that a policyholder has been killedin the tragedy, in relation to a life insurance claim. This doesnot include the need for a death certificate to be issued. Insurerscan seek to establish the facts for a life insurance claim usinginformation and evidence such as airline bookings, hotel bookings,immigration records and also the use of credit cards.

Mike Kirsch, operations director for NorwichUnion, said: "Everyone has been shocked at the scale of the Tsunamitragedy and the level of human loss and suffering it has caused.There is clearly confusion at the current time around how arelative can claim on a life insurance policy if no body can befound and therefore no death certificate issued.

"Norwich Union’s position is that the lackof a death certificate will not prevent us from investigating andpaying a claim. We will be doing our utmost to ensure that claimsare handled sensitively and as quickly as possible during what willbe a very difficult time for the relatives of victims of thetragedy."


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Notes to Editors

  • Norwich Union is the UK’s largest insurer. It is a leadingprovider of life, pensions and investment products and one ofthe leading IFA providers. IFAs provide around 75% of thecompany’s long-term savings business.
  • Norwich Union has strategic alliances with building societiesand other leading UK brand names including Tesco PersonalFinance and The Royal Bank of Scotland Group.
  • Norwich Union’s news releases and a selection of imagesare available from Aviva's internet press centre at www.aviva.com/media.

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