Norwich Union announces Ken Wallace's retirement

Article date: 9 May 2005

Norwich Union has announced that Ken Wallace,intermediary business director, will retire in September.

He will relinquish his current responsibilitiesat the end of May but will continue as an executive director ofAviva General Insurance (AGI) until the end of September. Ken willhelp oversee some elements of the RAC integration and ensure asmooth transition of management in the vitally importantintermediary business distribution channel.

Ken joined Norwich Union in Edinburgh in 1965.His career has taken him to numerous different locations in the UKwhere he has undertaken a variety of roles. Following the mergerbetween Norwich Union and CGU, Ken was appointed intermediarybusiness director with bottom-line accountability for NorwichUnion’s broker business.

"Without Ken it would be difficult to imaginehow Norwich Union Insurance could have maintained the loyalty andsupport of the broker community during some difficult times sincethe CGU/Norwich Union merger," said Patrick Snowball, chiefexecutive of Norwich Union Insurance.

"The excellent business results we havedelivered during that period owe a great deal to the effort anddedication of Ken and his team. Everyone in Norwich Union will joinme in wishing Ken well and in thanking him for his hugecontribution to the business over many years and the strong legacyhe leaves us. I am pleased Ken has agreed to stay with us to smooththe transition to a new structure".

Commenting on his retirement, Ken said: "I'vehad 40 very good years with Norwich Union and I've enjoyed my timeimmensely. In that time the industry and the issues affecting ithave moved on immeasurably. The intermediary sector continues toface fresh challenges and these will undoubtedly continue into thefuture. That said, I leave a company that has led and benefitedfrom change and is in great shape.

"I am delighted with Mark Hodges' appointment asmanaging director of Norwich Union General Insurance (NUGI). Markhas been both a friend and colleague for many years and I know thathe his new team will build on this success."

Ken Wallace - intermediary business director, Norwich UnionInsurance
Ken joined Norwich Union in Edinburgh in 1965.He has had spells in the marketing area and in sales and branchmanagement.

He was Norwich Union group training manager from1985 to 1989 when he joined the corporate team with responsibilityfor human resource development.

In 1992 Ken headed up the business developmentoperation for personal lines in the UK. In October 1996 this wasextended to include all general insurance. On the acquisition ofLondon & Edinburgh, Ken assumed responsibility for the wholesales operation as business development director.

After the merger of Norwich Union and CGU, hewas appointed intermediary business director. He is an executivedirector of Norwich Union Insurance

Ken is qualified as a Fellow of the CharteredInsurance Institute.

He was born and educated in Edinburgh.


Press office contact:
David Ross 01603682730/07800 699665

Notes to editors

  • A photograph of Ken Wallace is available in the media centreimage library at
  • Norwich Union is the UK's largest insurer with a market shareof around 13 per cent
  • With a focus on insurance for individuals and smallbusinesses, Norwich Union insures:
    • one in five households
    • one in seven motor vehicles
    • more than 800,000 businesses
  • Norwich Union products are available through a variety ofdistribution channels including brokers, corporate partners suchas banks and building societies and Norwich Union Direct.

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