RAC Auto Windscreens named as UK fleet industry's best automotive glazing company

Article date: 22 March 2006

RAC Auto Windscreens has been named as the top automotiveglazing company after winning the "best glass repair company"category at the Fleet News Awards 2006.

The "best glass repair company" award is presented to the companywhich offers the highest standards of service in the repair andreplacement of windscreens and side glass. This includes the speedof response to client needs, the quality of work carried out andthe management of authorisation and invoicing processes.

RAC Auto Windscreens is the recommended supplier to more than 70%of the *UK’s top 50 contract hire and leasing companies. Therange of new initiatives, many aimed at fleets, won the day for RACAuto Windscreens. Judges also commented on the internal projectsthat "demonstrated investment in people and an ongoing commitmentto customer service".

RAC Auto Windscreens managing director, Mark Hughes, commented:“This is a huge coup for the company. The Fleet News Awardsare the Oscars of the fleet industry. The award for ‘bestglass repair company’ 2006 aptly recognises the progress thebusiness has made during the last 12 months and we are delightedand very proud of our achievement.”

RAC Auto Windscreens is committed to meeting the automotive glazingneeds of all its fleet customers 24 hours a day, 365 days a year.In addition to its UK-wide network of fitting centres and1,000-strong fully equipped mobile technician fleet, the companyalso has a dedicated team of specialist glazing technicians, whichhas expertise in all types of plant, marine, rail and agriculturalglazing.


RAC press office contact:

Anna Melton on (01246 223192 / 07800 628008)

*Source: FN50 2005

Notes to editors:

About RAC
With around seven millionmembers, RAC is one of the UK's most progressive motoringorganizations, providing services for both private and businessmotorists. Whether it's roadside assistance, windscreen repair andreplacement, learning to drive, vehicle inspections and checks,legal and financial services or up-to-the-minute traffic and travelinformation - RAC is able to meet motorists’ needs. RACincorporates BSM, RAC Auto Windscreens, RAC Direct Insurance andHPI.

Aviva bought RAC last year. The acquisition brings togetherRAC's powerful brand and customer base with the expertise andleading position in motor insurance of Norwich Union Insurance(part of Aviva). Norwich Union is the UK's largest insurer,insuring one-in-seven motor vehicles and with a market share ofaround 14%.

About RAC Auto Windscreens
RAC Auto Windscreensprovides a wholly owned and operated complete automotive glazingrepair and replacement service (windscreens, rear windows and sidewindows) through the largest fitting centre network in theUK.

It is the only replacement windscreen specialist with its ownmanufacturing operation, producing 250,000 windscreens a year in adedicated factory in Chesterfield.

Backed by a fleet of 1000 fully equipped mobile fitting units, RACAuto Windscreens provides a true 24/7 national service for morethan 750,000 private and corporate customers every year.

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