Kevin Cooper Motor Factors select HPI to perfect parts process

Article date: 29 August 2006

Leading south west England car parts suppliers, Kevin CooperMotor Factors, has signed a two-year deal with HPI, using itsdatabase to identify the right car parts for its customers.

The company’s 16 branches across Devon and Cornwall aretapping into HPI’s vehicle records expertise for more than50,000 annual identity checks to ensure that parts are specifiedaccurately, so saving money and time incurred by manualerrors.

Nick Yeo, IT manager for Kevin Cooper Motor Factors, says:“The main reason we installed the HPI service was to improvethe accuracy of the parts we supply our customers, based oninformation relating to make, model, engine size, etc.

“We are finding increasingly that some models’variants are not always easy to identify, so our trade customersin particular were spending a lot of time trying to give usaccurate information. With the new service, the customer is ableto provide us with the registration number, the parts theyrequire, and we do the rest. The HPI information gives us all thedetails we need on the vehicle, meaning a reduction in returns anda more efficient, time-saving and cost-effectiveservice.”

Daniel Burgess, Director of Automotive at HPI, says: “Thecost of recalling and re-packaging an incorrect car part can costas much as ordering it in the first place and this is a scenariothat can be avoided by having instant access to in-depth vehicledata.

“The potential problems caused by having to ask customersthe necessary details about their cars – which is often toomuch to expect of them – are a thing of the past with thequality of data now available.”

-ends-

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Notes to editors:

About HPI
Originally established in1938, HPI Limited is a primary source of vehicle information forthe UK motor industry and motoring consumer, which since August2004 has been owned by Norwich Union. HPI encompasses both the HPIdatabase of all UK road registered vehicle descriptions andhistories, and the National Mileage Register which holds in excessof 85 million mileage readings.

Together, HPI and NMR represent the UK's largest vehicleinformation source, combining and interpreting data fromgovernment agencies, industry bodies, private organisations, thepolice and the general public. Registering with HPI helpscompanies to protect their financial interests in motor vehiclesand a wide range of other mobile assets. HPI Checks givepurchasers instant confirmation of whether vehicles are correctlydescribed, known to be subject to outstanding finance or seriousaccident damage, or recorded as stolen or "clocked".

'HPI' and the HPI logo are registered trademarks of HPILimited.

(1) All prices include VAT and are correct as of 1st January2006
(2) Mileage Data is not covered by The HPI Guarantee
(3) The HPI Guarantee is subject to terms and conditions

About RAC
With around seven million members, RAC isone of the UK's most progressive motoring organisations, providingservices for both private and business motorists. Whether it'sroadside assistance, windscreen repair and replacement, learningto drive, vehicle inspections and checks, legal and financialservices or up-to-the-minute traffic and travel information - RACis able to meet motorists’ needs. RAC incorporates BSM, RACAuto Windscreens, RAC Direct Insurance and HPI.

Aviva bought RAC in May 2005. The acquisition brings togetherRAC's powerful brand and customer base with the expertise andleading position in motor insurance of Norwich Union Insurance(part of Aviva). Norwich Union is the UK's largest insurer,insuring one in seven motor vehicles and with a market share ofaround 14%.

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