Aviva launches online secure service for advisers

Article date: 19 October 2009

Aviva is launching online secure services on Aviva for Advisers, the website built for financial advisers. The new system will save advisers time by making it quicker and easier for them to work with their customers.

The site – launched on Monday 19 October - has been designed following extensive research among financial advisers and the improvements Aviva has made include:

  • Advisers can now see a personalised homepage with direct access to information about their new business pipeline, and saved quotes or new business applications – a first in the market.
  • They can navigate more easily to clients’ policies and Aviva products.
  • A new "My Clients" service provides a single view of 4 million clients’ bonds, pensions and protection policies.
  • An improved "Quote and apply" function makes it easier for advisers to do business online.

Advisers should visit: www.aviva.co.uk/adviser

Billy Burnside, head of e-business at Aviva, said: “Over the last 12 months we’ve been talking and listening to feedback from advisers to understand how they want to interact with us online. We’ve been building our business around advisers and we’ve totally transformed the secure services section of our site so that we’re giving advisers the online services and information they need.

“We’re also launching new adverts that recognise the ‘Moments that matter’ to advisers in their professional lives. They highlight how important technology is to advisers – including Aviva for Advisers.”


Press office contacts:

David Gwyer             
Telephone: 01904 452659                   
Mobile: 07800 693187

Notes to editors:

Aviva, the international savings, investments and insurance group, is the world’s fifth largest insurance group, serving 50 million customers across Europe, North America and Asia Pacific.

In the UK, Aviva is a leading provider of life, pensions, investment, general insurance and health products to more than 20 million customers. Aviva also provides roadside assistance through the RAC. Products are distributed through a number of channels including IFAs, brokers, corporate partners and direct to customers via the internet.

Aviva's UK Insurance business has a market share of around 15%, making it the largest general insurer in the UK. The business is focused on insurance for individuals and small businesses.

Aviva's life and pensions business in the UK has a total market share of 12% and a top three position in its key markets of savings, protection, and annuities.

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