Occupational Health

Absence Management

Keeping your employees in work and appropriately managing absent employees back to work is key in reducing both the direct and indirect cost of absence. With our Absence Manager solution in place, we can work together to help your business to achieve this by supporting your employees: helping them return to work faster, with the most clinically appropriate return to work intervention.

Absence Manager is an end to end solution. It gives you practical help to manage absenteeism: efficiently and effectively capturing absence information, identifying and supporting absences that require clinical intervention, and providing the most appropriate rehabilitation with a return to work focus. We work closely with you, using Absence Manager to:

• Help you record, monitor and manage absence
• Identify where early intervention could help employees return to work
• Give your employees access to expert Occupational Health services and additional support

Call us on 0800 046 2009 to find out how Absence Manager could bring benefits to all areas of your business…

Absence Manager can reduce absence costs and help your business run more efficiently…

We understand that reducing absence costs and improving productivity is important to your business. Absence Manager gives you an accurate, auditable record of all absenteeism. It's a robust, fair and consistent tool, for tracking, managing and rehabilitating absences. We'll give you the logistical support that you need, from set up through to the ongoing management of the system.

We also offer 'real time' Management Information reports, demonstrating the cost and prevalence of absenteeism to help you identify problem areas and mitigate future risks to the business.

Absence Manager supports your HR and management teams…

Absence Manager can be a highly useful tool for your Human Resources team and senior managers. With a structured approach to recording absence, Absence Manager helps everyone in your business adhere to your absence policy. Our 'dashboard' view of current absenteeism gives instant feedback, showing types of absence, the volume of absences requiring intervention and days lost.

Working with your HR teams, we can offer clinical expertise to support complex absence cases. Absence Manager helps your employees and their managers appropriately manage illness or injury, implement a recovery strategy, and promote wellbeing in the longer term.

Absence Manager supports your employees as they return to work…

By helping your employees, you help your business. Through Absence Manager, we offer Occupational Health expertise that can help your employees return to health and get back to work quickly. These services include expert occupational health support such as clinical advice and guidance, counselling, physiotherapy or practical changes to the working environment. It can be a positive influence on your employees' long-term health and wellbeing, promote your position as a caring employer and help your business comply with both Health and Safety, and Equality legislation.

Absence Manager in action

As you'd expect, we'll give you our full support when you put Absence Manager into place. We're experts in providing Occupational Health services – so we focus on making Absence Manager work for your business, helping employees recover faster and reducing the costs of absenteeism. This is how it works:

Absence Manager integrates smoothly into your business…

When we set up Absence Manager, we'll agree which specific illness or injuries trigger an Occupational Health response that best aids recovery. We'll also give you a comprehensive communications plan to explain Absence Manager's benefits, and help you to integrate it to your absence management policy. Letters, wallet sized information cards, posters and step by step guides will all help your managers and employees get used to the system and get the most from its features.

When your employees are ill, they'll call in once to Absence Manager…

The dedicated 24 hour Absence Manager telephone service will prompt employees for their absence reason, expected duration and details such as name, department and employee/payroll number. Only one call is needed on the first day of the new absence period.

Absence Manager will notify relevant staff, and you can start reducing potential costs…

Managers who need to know about the employee's absence will be notified by email, or by SMS if required. To progress the absence management, the line manager is provided with a telephone number to call the employee back at an appropriate time and talk about the absence. The easy-to-navigate Absence Manager portal is updated, prompting the next steps to efficiently progress the employee's absence. This helps ensure that well-informed, appropriate action can be taken to help minimise disruption and reduce the costs of absenteeism to your business.

We'll offer appropriate clinical expertise to help your employees…

We draw on many years' experience providing clinical expertise to employees in large businesses across all sectors of industry. This means that we can assess the reason for absence, and then determine the most effective course of action for both you and your employees.

Every case is different, so we'll work closely with you to agree the most appropriate return-to-work plan for your employees on an individual basis. Receiving the right type of treatment as early as possible helps employees to not only return to work faster but stay in work.

Absence Manager will help you track, monitor and record absenteeism…

When the employee recovers, he or she will call the Absence Manager phone line to report their return to work. Using the Absence Manager portal, the line manager can complete and record a return-to-work interview, then close the case. Throughout, Absence Manager gives you and your line managers access to real-time reporting that details absence rates, expected return-to-work dates, and case-by-case reports of individuals' progress.

Talk to us about Absence Manager

With Absence Manager in place, you'll have our clinical expertise and award-winning experience in Occupational Health services supporting your business, and helping your employees. Call us on 0800 046 2009 to find out how Absence Manager can help you reduce the costs of absenteeism…

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