Aviva are aware that many of our customers have varying needs or a disability which may affect how they may view and access the web.

To increase the text size

For even more tips on making your browsing experience easier take a look at the excellent BBC My Web My Way site which explains how to set up your computer to make the web more accessible.

Browser compatibility

This website is regularly tested on the most popular browsers and operating systems. These include screen readers and PDAs (Personal Data Assistants).

Customer feedback is important to us. If you discover a part of our web site that has been difficult to use, please let us know via

Braille, large font, audio material

We can send product literature to you in Braille, Large font or Audio. For us to make sure that we send you the correct information we'll need your name, address, which product you're interested in and the format you'd like eg Braille.

Send your email through to our Web Help Team at


Aviva welcome calls through the Text Relay service. Dial 18001, followed by the number you require. You'll then be connected to an operator offering Textphone assistance.

Further information covering the use of Text Relay services can be found via created by BT.