We use cookies to give you the best possible online experience. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. See our cookie policy for more information on cookies and how to manage them.


Existing customers

As an Aviva Customer, you have the reassurance of knowing that we're one of the UK's most trusted names in the financial services - and that you can rely on our team to help you. Here's how you can contact them.

For general enquiries about your Aviva Pension:

  • Call us on 0800 068 6800*
  • From outside the UK call us on +44 1603 202 500*

If you've got a complaint

Please tell us what it is and we'll do our very best to sort it out.

  • Call us on 0800 068 6800*
  • Or use our online contact form.
  • Or write to us with the details at:
    Aviva Life & Pensions
    Customer Relations
    PO Box 520
    NR1 3WG

* Lines are open Monday to Friday 8:30am - 5:30pm and Saturday 8:30am - 2pm. Calls may be recorded and/or monitored.