Policy benefits

For full policy details please read our pet insurance policy wording (PDF 554KB).

Cover Silver Gold Platinum Excess
Illness and injury – including:
Vet's fees £1,500 per year £3,500 per year £6,500 per year Refer to Schedule
Behavioral problems £200 £200 £200 As above
Cremation costs £100 £100 £100 As above
Death from illness or accident £0 £500 £1000 Nil
Clinical diet £200 £200 £200 As above
Cover Silver Gold Platinum Excess
Third party liability (Dogs only) £1m £1m £1m £100 per incident
Cover Silver Gold Platinum Excess
Theft and straying – including:
Advertising costs and materials £0 £250 £750 Nil
Reward £0 £250 £250 Nil
Loss of your pet £0 £500 £1000 Nil
Cover Silver Gold Platinum Excess
Boarding kennel and cattery fees £0 £500 £1000 Nil
Holiday cancellation/curtailment £0 £1000 £2000 Nil
Pay vets direct Yes - Provided your vet agrees.
Cover abroad 6 months cover during the period of insurance.
Helplines*  
Bereavement counselling
0845 602 6921
An understanding confidential and professional service enabling you to talk for as long as you need about the death or illness of your pet. Help and advice to address the symptoms brought about by bereavement.
Lines open 24 hours a day, 365 days a year.
Pet legal
0845 676 9576
Lawyers are available to provide advice and explain legal issues in plain English and in a friendly and helpful way.
Lines open 24 hours a day, 365 days a year.
Pet minders
0844 561 1732
This enables you to find a local registered Dog Minder (on a national basis) for either a few minutes or indeed weeks, in order to look after your dog while you are away.
Lines open 8.00am to 6.00pm weekdays and 9.00am to 2.00pm on Saturdays
Find a vet helpline
0844 561 1732
If you and your pet are away from home whilst in the UK and your pet needs urgent veterinary care, you have access to a helpline so you can identify the nearest vet to you.
Lines open 8.00am to 6.00pm weekdays and 9.00am to 2.00pm on Saturdays

* Services offered through these helplines are provided by external companies. Your insurance does not cover any additional costs charged for these services.

Calls from BT landlines will cost a maximum of 5p per minute. The price of calls from other telephone companies will vary.

Get a quote for pet insurance

Save up to 10% when you buy our pet insurance online. Subject to a minimum premium.

Get a quote for car insurance Retrieve a quote for pet insurance

For pet insurance Aviva Insurance Services UK Limited introduce to BDML Connect Limited who arrange and administer the policy. BDML Connect Limited are registered in England at 1000 Lakeside North Harbour, Western Road, Portsmouth, PO6 3EN (Registered No - 2785540). BDML Connect Limited is authorised and regulated by the Financial Conduct Authority. Pet Insurance is underwritten by Aviva Insurance Limited. Aviva Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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