Our customers said…

Nearly one million people trust us to provide them with prompt, private care. Read what happened to three of our private health insurance customers here and find out what they think about our service…

The claims experience was easy and quick and all the staff I spoke to were so caring, it was like talking to a friend. The speed and efficiency of service was excellent and I will now be recommending you as a company.

Not only did it mean that I could get married as originally planned, but more importantly, Aviva's assistance saved my life.

Zoe Tootell

Since joining Aviva, I have been most impressed with the efficiency and knowledge of all the operators to whom I have spoken. They have always been able to guide me directly or advise me as to the correct department.

Their friendly but polite telephone manner is most reassuring at a time when reassurance is at a premium. As a cancer sufferer, the service I have received through the designated department has been second to none and I know that this service will continue. Thank you Aviva.

Janet Davies

The absolute best thing about the service I received from Aviva was that it left me free to concentrate on myself; if I felt like going for a walk, I could, they handled everything for me.

I am particularly pleased with the extended cancer monitoring benefit. I absolutely make sure that I have an annual ‘check up’ with my consultant. Obviously, one of the main worries associated with cancer is the ‘will it come back’ question.

Knowing someone is keeping an eye over me is very comforting and really does aid life returning to normal. I would thoroughly recommend Aviva, I couldn’t think of anyone better – their customer service and care is second to none.

Lynda Mason

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You can phone us direct on 0800 092 4371, using reference INT HS1.

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