Pension tracing

In a nutshell

If you've worked for more than one company, it's likely you'll have more than one pension.

You should get regular statements from any companies you have a pension with. But it's easy to lose track of them - especially if you've moved house. If that's the case, make sure you trace lost pensions that belong to you when you retire.

How to find your pensions and claim your money

Contact previous employers – if you think you've paid into a pension that you haven't got any statements for, contact your old employer and ask them to check.

Use the Pension Tracing Service – this free service can help with finding a lost pension. Tell them the name of your previous employer or pension scheme, and they'll search for contact details for you to claim your money.

You don't have to give them any more information, but it helps if you know:

  • whether you're looking for a workplace pension or a personal pension
  • extra information about the company you worked for, such as what they did
  • when you paid into the pension.

Call the Pension Tracing Service on 0845 6002 537 or visit www.gov.uk/find-lost-pension.

Send an online form straight to the Pension Tracing Service.

We can give you all the facts about Aviva’s products and services.

We can’t give you advice. If you are unsure whether a product or a service is suitable for you we can put you in touch with a financial adviser who can give you a personal recommendation. This service will be restricted advice and is limited to a number of product providers. There may be a charge for their advice.

Alternatively, you can visit unbiased to find a financial adviser in your area.

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There’s a lot to think about when planning your retirement. Take a look at our

Frequently Asked Questions.

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