How to manage your paid subscriptions
Unexpected bills and recurring payments add up quickly. Take control of your finances and manage your subscriptions using our advice.
With new subscription services demanding our attention and, more importantly, our bank details, how can you keep track of those monthly payments?
By Amy McDonnell
With 65% of UK homes subscribed to a regular service 1, it’s likely you get a monthly goodie box delivered to your door or use streaming services such as Spotify and Netflix. Even technology companies such as Microsoft and Adobe have caught on and now only offer subscription-based models for computer software like Word and Photoshop.
But with so many goods on offer and free trials to try, you might have a few subscriptions you don’t remember signing up to.
An appeal of modern subscription services is the “no fee, cancel whenever” promise, meaning you’re not tied into a restrictive contract.
Previously, many contracts made you commit to a service or product for a fixed period. This meant that cancelling could be a headache thanks to the small print.
Today’s flexible subscription business models allow greater control over your finances.
What to look out for
Subscription economy allows more people to access services and products that were previously hidden behind lump sums. But although £5.99 or so a month might not seem like much, those prices add up.
Here are a few problems you should be wary of:
You may have signed up for a service at £9.99 a month, but most companies have clauses in their terms and conditions that allow them to increase their prices at any time.
For example, Netflix increased its monthly Premium package by £2 in February 2021 2, equating to a £24 annual hike in price.
Regularly check your direct debits and emails for updates to avoid paying more than you can afford.
Often, subscription companies give you an option to pay monthly, annually, or anywhere in between.
However, paying monthly often costs more, meaning those who can’t afford the annual lump sum end up paying more overall.
It’s uncommon for modern subscription services to charge you a cancellation fee, but some still exist.
Utility services, gym memberships and insurance premiums are often the main culprits. It’s not all bad news though as some traditional companies are breaking the status quo and removing exit fees.
Read the cancellation policy before signing any contract to avoid any unexpected fees.
Many companies send emails when your free trial is coming to an end or your subscription is up for renewal. However, unchecked email addresses or messages ending up in the spam folder can leave you out of pocket.
Put a reminder in your calendar a day before the free trial ends to try avoiding any accidental payments.
Checking your subscriptions
Take some time to search for and note down all the services you’re currently paying for in a spreadsheet, word document or a notepad.
This way, it’ll be easier to decide what to bin and what to keep.
Audit your bank statement and emails
The first place to check for subscriptions is your bank statement, as this is where payments should be coming from.
It can be daunting, so start by filtering your bank statement to the past month. Then, note down the service and price of all outgoings, including those you already knew about. You can also increase this to six months or a year to catch any subscriptions that aren’t paid monthly.
Most services email you before a recurring payment is scheduled to come out. You can search your emails using words like “free trial”, “payments” or “subscriptions” to try retrieving forgotten subscriptions.
Checking your bank statement and emails should give you an overall view of your subscriptions, but some payments may not explicitly state which company is charging them. This is likely happening because you’re using third party payment services.
Track your app store
If you’ve subscribed to newspapers or mobile apps, they’re potentially managed by your mobile phone’s app store.
You should review these to pick up anything you didn’t catch from auditing your bank statement and emails.
If you’re an iPhone or iPad user, go to your device settings, tap your name and click Subscriptions. Here, you’ll be able to view any subscriptions handled by Apple and Apple Music.
You can cancel any unwanted subscriptions on this screen by clicking Cancel subscription.
Head to the Google Play app to manage subscriptions on your Android device. Once opened, click the three horizontal lines in the top left-hand corner and then tap Subscriptions.
You can cancel them here too. If in doubt, check with your phone provider for full instructions.
PayPal payments come from your assigned bank account; however, it won’t show up in your direct debits and may just appear as ‘PayPal’ on your bank statement.
It’s popular to pay online streaming services like Spotify and Netflix using PayPal, so it’s worth double-checking.
If you have a PayPal account, you can view and manage any subscriptions in your account settings by clicking Payments > Manage your pre-approved payments.
How to cancel your subscriptions
Once you’ve prepared your subscriptions list, you can start deciding which payments you want to keep and those you can do without.
There might be some apparent services that you don’t use anymore, whereas others may be a little greyer.
Instead of cancelling, you can check whether downgrading a service can save you money.
Remember, the goal isn’t to cancel everything. If you’re happy with the service and can afford the monthly payments – keep it.