How your employees can claim

How your employees can claim

When it comes to cash plans, we know how important it is to have a straightforward claims process. We’ll make sure that employees are speaking to friendly experts whenever they need advice about making a My Health Cash Plan for Groups claim.

Our simple, four-step claims process

In general, to make a claim, your employees will simply need to follow these four steps:

  1. Check to make sure the costs of their planned healthcare are covered by your company’s policy. This information will be in their policy schedule, but they can call us if they’re unsure.
  2. Download and complete a claim form (PDF 0.2MB) or call us on 0800 158 5191 and we’ll send a claim form in the post.
  3. The claim form will also need to be signed by their optician, GP, dentist where requested in the terms and conditions. Send the form back to us along with all of the original receipts for treatment (It’s a good idea to keep copies).
  4. We’ll process the claim and pay back their eligible costs up to the limits in your company’s policy.

Your employees will find full details of how to make a claim in their policy schedule.

If there’s something else you’d like to know about making a claim

We’re happy to help you, every step of the way. If there’s something else you’d like to know about how your employees make a claim, you’re welcome to call us on 0800 158 5191.

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Get a free, no-obligation quote for My Health Cash Plan for Groups in a matter of minutes.

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