COVID-19 information: Defined Benefit Solutions

Everything you need to know at this time

As the pandemic continues to impact all our lives, we know how tough it is. That's why we're doing all we can to support you when you need us, while keeping our people safe.

To help with any concerns you may have, we’ve put together the following information.

Latest COVID-19 update

Throughout the COVID-19 outbreak, we continue to evolve our operating procedures to minimise disruption and risk to our staff and customers.  As we head into 2022, our Operations, Customer Service and Deal Management teams remain dedicated to helping existing customers and Defined Benefit Pension plans who are considering de-risking. 

Aviva is financially strong and our Annuity customers’ pension payments will not be affected by market volatility. Based on the closing position on 30 September 2021, our Solvency II Coverage Ratio was more than double the amount required by the regulators.

How to get in touch

If you have any questions, please get in touch with your usual Defined Benefit Solutions contact or email

COVID-19 support for other business products

Business insurance

Workplace Savings & Retirement

Business Health Insurance

Payment deferral available

Group Protection