Car insurance for women

Car insurance from £186

We’re the only car insurer to share our customer claim reviews on our website, so now you can see for yourself before you buy

Excellent all round service, very professional from beginning to end, good service from the appointed repairer.

Yanto from Whitby

5 Stars

Our overall rating:

These reviews are collected, moderated and managed by Bazaarvoice, a third-party ratings and reviews provider.

Defaqto 2014 five star motor insurance

Car insurance from £186 — 10% paid this for standard cover*

All our cover benefits and discounts are available to women and men.

Why choose us?

  • Up to 1/3 off with Aviva MultiCar when you add a second car or van — we expect 20% of our customers to get 1/3 off.**
  • You could save up to 20% online - 30% of customers are expected to receive the maximum saving. ***
  • Our UK team are available 24/7, 365 days a year if you need to make a claim.
  • Your UK Personal Claim Manager will ensure you are kept fully informed throughout your claim.
  • Following an accident we’ll be with you on average in less than 52 minutes to recover you and your car.
  • Our Defaqto 5 Star Rating provides you with independent expert reassurance about the quality of cover we provide.

* 10% of customers buying comprehensive car insurance with us from February to April 2015 paid this price or less for our standard cover (excluding optional extras). The price you will pay depends on individual circumstances, cover chosen and payment method.

** Up to 1/3 off applied to the cheaper of the two vehicle insurance premiums. Discount does not apply to optional extras. Maximum 1/3 discount available on policies with either one driver, or two drivers who are domestic partners using their vehicles only for social domestic and pleasure.

*** Discount depends on individual circumstances and does not apply to optional extras. Minimum premium applies.

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.5 / 5 from 8643 customer reviews

Rating breakdown

8643 reviews

  • 5 stars awarded by 6052 reviewers
  • 4 stars awarded by 1838 reviewers
  • 3 stars awarded by 237 reviewers
  • 2 stars awarded by 145 reviewers
  • 1 stars awarded by 371 reviewers

These reviews have been provided by customers who’ve made a claim or bought a motor insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

Our 3 most recent reviews

Read all 8643 reviews

Pushpa gave this product an overall rating of 5 / 5

Excellent service

I am happy to get a quote & that made me buy it, and will recommend to my family and friends.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

herewegoagain gave this product an overall rating of 2 / 5

Car claim

After previous experience which didn't go well we used the optional repairer Ipswich Accident Repair Centre these guys are excellent nothing was too much trouble and they got it right first time unlike Solus which did my previous repair. Ipswich accident repair centre are Aviva approved but mainly for BMW I own a Lexus I would recommend standing your ground and taking it to them. As for my excess I am now being told I have to claim for that separately through the legal expense cover ? as far as I am aware normally when the other party accepts liability the excess is refunded as I was not at fault. Then I started receiving letters from two different solicitor's stating Aviva has given my details to them to claim for all the extras. After speaking to Aviva about this they said only one should have contacted me ,so how did the other company get my details the day after reporting the accident

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Ease of claims process
2 / 5
Speed of resolution
2 / 5
Customer experience
1 / 5
Fairness
3 / 5

Packers gave this product an overall rating of 4 / 5

Stolen Land Rover

My 1998 Defender was stolen from my driveway overnight. It was a specialist vehicle that seemed to cause a few problems regarding the valuation , the main issue seemed to be that it had doubled in value in three years . Aviva seemed to be a little short of expert vaulers. After many discussions they used Autotrader and came back with a very fair offer that was paid promptly. The phone operators were always friendly and keen to get a resolution.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
45 to 54
Ease of claims process
3 / 5
Speed of resolution
3 / 5
Customer experience
4 / 5
Fairness
5 / 5

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