Car insurance for women

Car insurance from £196

We’re the only car insurer to share our customer claim reviews on our website, so now you can see for yourself before you buy

Excellent all round service, very professional from beginning to end, good service from the appointed repairer.

Yanto from Whitby

5 Stars

Our overall rating:

These reviews are collected, moderated and managed by Bazaarvoice, a third-party ratings and reviews provider.

Defaqto 2016 five star motor insurance

Car insurance from £196 — 10% paid this for standard cover*

All our cover benefits and discounts are available to women and men.

Why choose us?

  • Up to 1/3 off with Aviva MultiCar when you add a second car or van — we expect 20% of our customers to get 1/3 off.**
  • You could save up to 20% online - 10% of customers are expected to receive the maximum saving. ***
  • Our UK team are available 24/7, 365 days a year if you need to make a claim.
  • Your UK Personal Claim Manager will ensure you are kept fully informed throughout your claim.
  • Following an accident we’ll be with you on average in less than 52 minutes to recover you and your car.
  • Our Defaqto 5 Star Rating provides you with independent expert reassurance about the quality of cover we provide.

* 10% of customers buying comprehensive car insurance with us from November 2015 to January 2016 paid this price or less for our standard cover (excluding optional extras). The price you will pay depends on individual circumstances, cover chosen and payment method.

** Up to 1/3 off applied to the cheaper of the two vehicle insurance premiums. Discount does not apply to optional extras. Maximum 1/3 discount available on policies with either one driver, or two drivers who are domestic partners using their vehicles only for social domestic and pleasure.

*** Discount depends on individual circumstances and does not apply to optional extras. Minimum price applies.

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.5 / 5 from 9442 customer reviews

Rating breakdown

9442 reviews

  • 5 stars awarded by 6725 reviewers
  • 4 stars awarded by 1818 reviewers
  • 3 stars awarded by 286 reviewers
  • 2 stars awarded by 169 reviewers
  • 1 stars awarded by 444 reviewers

These reviews have been provided by customers who’ve made a claim or bought a motor insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

Our 3 most recent reviews

Read all 9442 reviews

Podge gave this product an overall rating of 3 / 5

Could have been simpler and quicker.

Reporting the claim online was simple and quick and the repair was authorised without any delay. The repair company was a little slow to complete the work although the finished job was excellent. We believe this is a "no blame" claim and what's frustrating is the process by which recovery of the excess has to be attempted. We received a Confirmation Of Losses form from a solicitor appointed to act on our behalf. This form was completed but part of it had to be repeated due to unclear instructions.We still haven't recovered our £150 excess nor do we know if this is going to be forthcoming. This aspect of the process seems to be unnecessarily complex and protracted although from memory,overall, it's a huge improvement on the process of some years ago.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Ease of claims process
3 / 5
Speed of resolution
3 / 5
Customer experience
3 / 5
Fairness
4 / 5

Podge

Berksboy gave this product an overall rating of 5 / 5

Superb

Aviva were really good following the accident and made things really easy for me. Everything was done over the phone and the person I spoke to was very helpful and easy yo speak to. My car was taken away for repair within 2 hours of me calling them and they arranged a hire car for me. I had mycar back a week later and am happy withe repair. My only criticism is the time taken to get to speak to somebody when I phoned. I needed to call 3 times and on each occasion the wait time was between 15 and 30 minutes.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Ease of claims process
5 / 5
Speed of resolution
5 / 5
Customer experience
4 / 5
Fairness
5 / 5

Berksboy

shelly gave this product an overall rating of 1 / 5

awkward

Despite having a no fault claim at the beginning of May, it took until end of June to get my car back on what was a 3-5 day repair. Wrong hire car arranged twice and you can't get hold of anybody outside of 9-5 Mon-Fri. Won't be renewing . Way too much hassle with these.

By:
Gender:
Female
Age:
35 to 44
Ease of claims process
1 / 5
Speed of resolution
1 / 5
Customer experience
1 / 5
Fairness
1 / 5

shelly

Back to top