AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1061 customer reviews

Rating breakdown

1061 reviews

  • 5 stars awarded by 835 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1061 customer reviews

Mazy gave this product an overall rating of 3 / 5

Buyer review

Multi car policy renewal not competitive

I received my Aviva renewal for multi car policy & it was much more than last year and after comparing prices it was clear that the rate was not competitive. I then looked into Aviva individual policies which were came out at a lower rate.... which did not make sense ...then I finally found that Aviva Plus was probably the best rate I could achieve on my car but significantly more on my wife's car which again was frustrating in terms of keeping both cars in one place. I wanted to stay with Aviva but ultimately had to go round the houses to renew one car - but not with the ideal multi car policy that I would have preferred. Surely there should be a way for you to compare in house so that you are competitive in the first place - especially to retain a multi-car policy! As it is I will be insuring my wife's car elsewhere.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over

Mazy

Gerry gave this product an overall rating of 5 / 5

Buyer review

Happy Customer

Always used Aviva until last year when not happy with your price then so went with Direct Line . Now back with Aviva

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Gerry

RitaIan gave this product an overall rating of 5 / 5

Buyer review

Fairly easy process

Second year with Aviva, competent and good policy for the money. We have other policies with Aviva.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

RitaIan

Andrea gave this product an overall rating of 5 / 5

Buyer review

Cheaper quote and no interest charge for monthly payments easy to use website

Car insurance renewal for my Jaguar XF delighted with quote and the fact you don’t pay interest on monthly payments. I like the app showing your details and documents ! Website was easy to use and all done very easily.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
45 to 54
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Andrea

Bob54 gave this product an overall rating of 5 / 5

Buyer review

Car Insurance

I bought comprehensive car insurance and contacted Aviva as I had purchased Travel Insurance a couple of months back. I was delighted with the ease of the application process and the significant reduction on the price quoted by my existing insurer

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Bob54

Joo15 gave this product an overall rating of 5 / 5

Buyer review

Easy Peasy

I just went on line and signed up for my car insurance for this year, the price was reasonable and it was very straight forward to do so I had renewed my insurance within minutes

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
5 / 5

Joo15

Barbie gave this product an overall rating of 5 / 5

Buyer review

Helpful and informative

was changing from another insurance company and wanted to ensure i had cover in case i needed cover for business purposes as i was applying for a job as a driver for superdrug which would involve having medical drugs in my car. everything was explained for me perfectly

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Barbie

Dennisdecock87 gave this product an overall rating of 5 / 5

Buyer review

Brilliant and cheap

Affordable, easy to use great deal with aviva I recommend everyone nationwide to use this please, they are the best no one can beat them in price

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Dennisdecock87

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