AvivaPlus Car customer reviews

Overall rating

This product has been awarded an overall rating of 4.7 / 5 from 1061 customer reviews

Rating breakdown

1061 reviews

  • 5 stars awarded by 835 reviewers
  • 4 stars awarded by 163 reviewers
  • 3 stars awarded by 34 reviewers
  • 2 stars awarded by 10 reviewers
  • 1 stars awarded by 19 reviewers

These reviews have been provided by customers who’ve made a claim or bought an AvivaPlus car insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our motor insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for motor insurance.

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Rated 4.7/5 based on 1061 customer reviews

cklau gave this product an overall rating of 4 / 5

Buyer review

not entirely satisfied with Aviva service

Bought car insurance online but had to follow up on phone. Asked to have hard copy policy documents in addition to email confirmation but paperwork not arriving as promised

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
3 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
3 / 5

cklau

Svetik gave this product an overall rating of 5 / 5

Buyer review

Good deal now and for future.

Highly recommended AVIVA. Fast service. Satisfaction on every front.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
35 to 44

Svetik

Moto gave this product an overall rating of 5 / 5

Buyer review

Great experience

Bought Aviva plus car insurance, really good price with lots of extras. So easy to do online

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Moto

rodd gave this product an overall rating of 5 / 5

Buyer review

experiance

ease of use of website and very competitive prices for car insurance

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

rodd

Tezalfie gave this product an overall rating of 5 / 5

Buyer review

Effortless

Car insurance Attractive offer, ease of exploration. Good deal now and for future. Simple and quick application procedure. Satisfaction on every front.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Policy features and benefits
5 / 5
Value for money
5 / 5
Customer experience
5 / 5

Tezalfie

nadz29 gave this product an overall rating of 5 / 5

Buyer review

Tiguan

Fantastic benefits and price for premium cover. By far the cheapest quote which surprised me. The option pay monthly interest free. Only one issue, no claims ho down 3 years after 2 claims and to 0 with any further claims.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
35 to 44
Policy features and benefits
4 / 5
Value for money
4 / 5
Customer experience
4 / 5
Ease of purchase
4 / 5

nadz29

Pridmd gave this product an overall rating of 5 / 5

Buyer review

Easy multi car insurance

Finally managed to get a competitive multi car insurance quote for my and my wife’s car with additional drivers. Simple to organise and all done online with minimal fuss.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
55 to 64

Pridmd

Paulapoos gave this product an overall rating of 5 / 5

Buyer review

No monthly APR!

As above. Couldn't do an annual payment this year so A) the quote was the best out of all the comparison sites and B) no monthly interest. So an all round win.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
45 to 54
Policy features and benefits
4 / 5
Value for money
5 / 5
Customer experience
5 / 5
Ease of purchase
5 / 5

Paulapoos

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