Library

In this library you will find a selection of literature to help both you and your clients learn about our products and services. In addition to brochures and guides, you will also find application forms, sales aids, key features and trust forms which you can download and view.

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We give each document a unique reference number. If you look in the bottom left hand corner of the reverse of the document, you should see a code followed by a date. You can search by typing in the code – you don’t need to type in the date. (The date code is when the most recent version was given financial approval. It is not an expiry date).

Personal Protection - Adviser Portal Library - Income Protection Plus

Policy Summary

Title Reference Other versions
Income Protection+ Policy Summary (245kb) AL52001 Black & white document for Income Protection+ Policy Summary (244kb)

Policy Conditions

Title Reference Other versions
Income Protection+ Policy Conditions (406kb) AL52002 Black & white document for Income Protection+ Policy Conditions (402kb)

Brochures

Title Reference Other versions
Protection Occupation Guide (522kb) AL99138 -
Income Protection+ in focus guide (2027kb) AL52003 Black & white document for Income Protection+ in focus guide (1226kb)
Income Protection+ at a glance (70kb) AL52006 Black & white document for Income Protection+ at a glance (67kb)
IP+ medical enhancements brochure (1537kb) IP01148 -
Support Plus guide (1714kb) AL54004 Black & white document for Support Plus guide (1230kb)
Accessing our new products on portals (1436kb) AL97077 Black & white document for Accessing our new products on portals (434kb)
Guide to Global Treatment (762kb) AL99070 Black & white document for Guide to Global Treatment (541kb)
Guide to Fracture Cover (793kb) AL99071 Black & white document for Guide to Fracture Cover (577kb)

Forms

Title Reference Other versions
Access to Medical Reports Declaration (for ALPS products only) (518kb) AL99021 Black & white document for Access to Medical Reports Declaration (for ALPS products only) (517kb)
Policy change application form - for income protection (1485kb) AL52004 Black & white document for Policy change application form - for income protection (1485kb)
ALPS Life event benefit - additional cover for income protection application form (698kb) AL52026 -
Family Carer Benefit Claim form (639kb) IP01127 -
Trauma Benefit Claim Form (594kb) IP01128 -
Personal Protection Application and Data Capture Form (1937kb) AL55001 -
Fracture Claim payment form - 1 life covered (556kb) IP01133 -
Employer Information Form (551kb) IP01005 -
Fracture Claim payment form - 2 lives covered (557kb) IP01134 -

Sales Aids

Title Reference Other versions
Individual Protection Claims Report Spring 2018 (1416kb) PT15836 -
Infographic - statistically speaking (89kb) AL52007 Black & white document for Infographic - statistically speaking (86kb)
2017 Income protection claims at a glance (272kb) PT15849 -
ALPS journey - Fair process notice (104kb) AL55041 -
Infographic - Mental health (61kb) AL52009 Black & white document for Infographic - Mental health (61kb)
Targeting the right renters (901kb) PT15810 -
Jason's story - income protection case study (94kb) PT15843 -
Income Protection Collector Card (229kb) PT15731 Black & white document for Income Protection Collector Card (164kb)
Infographic - Musculoskeletal injuries (78kb) AL52008 Black & white document for Infographic - Musculoskeletal injuries (78kb)
PT15790 - The value of protection for renters infographic, on screen version (203kb) PT15790 - THE VALUE OF PROTECTION, ON SCREEN VERSION -
Reasons why client suitability letters (177kb) AL99136 Black & white document for Reasons why client suitability letters (174kb)
PT15808, Timeline of decline infographic, on screen version (8909kb) PT15808, TIMELINE OF DECLINE, ON SCREEN VERSION -
Infographic -Family Finances 2018 (108kb) AL98063 Black & white document for Infographic -Family Finances 2018 (108kb)
Income protection case study (215kb) PT15821 Black & white document for Income protection case study (182kb)
CI and IP working together - What if... (119kb) AL52013 Black & white document for CI and IP working together - What if... (117kb)
Rental marketing guide (1595kb) PT15859 -
What happens next? (456kb) PT15825 Black & white document for What happens next? (320kb)
Karen's story - income protection case study (89kb) PT15844 -

Technical guides

Title Reference Other versions
A guide to medical conditions and the underwriting process (427912kb) PT15357 Black & white document for A guide to medical conditions and the underwriting process (422895kb)
ALPS System guide (5642kb) AL55010 -
ALPS online business tracking guide (6092kb) AL55011 -
Automatic underwriting requirements (160kb) AL98002 Black & white document for Automatic underwriting requirements (156kb)
Tracking flyer (858kb) AL98051 Black & white document for Tracking flyer (574kb)
Technical guide to protection (868kb) AL99016 Black & white document for Technical guide to protection (861kb)