We use cookies to give you the best possible online experience. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. See our cookie policy for more information on cookies and how to manage them.

Existing customers

If you have a complaint please fill in the form below.

All fields marked with a * are mandatory.

About you

About you

About your complaint

About your complaint

If you've got some documents or pictures you'd like us to see you can attach them here.

We will email a copy of your complaint to you for your records.

Rather phone us?

General insurance

0800 068 5670

Life insurance

0800 068 6800


0800 158 3333