Useful contact numbers

With My Health Cash Plan, you’ll have cover that helps you with the routine costs of healthcare. Whenever you have questions about your policy, making a claim, or the benefits My Health Cash Plan provides, you’re welcome to call us. We’ll always try to answer your questions promptly.

  • Questions about your policy? 0800 158 5190
  • Want to make a claim? 0800 158 5191

Opening times are: Monday to Friday 9.00am - 5.00pm

Calls to and from Aviva may be monitored and/or recorded

Extra help, 24 hours a day

Don’t forget that, as a My Health Cash Plan policyholder, you can also call our Stress Counselling helpline.

  • Stress Counselling helpline 0800 092 3189

Any calls you make to our helplines are in complete confidence. We offer these services because we want to help you stay healthy, as well as find prompt, private care for you if you’re unwell.

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