Manage your policy on the move with MyAviva
Depending on the type of policy you have, you can look at your documents, update your personal details and view your cover – all in one place on the go.
How to chat to us
Change your details, make a claim or ask a question online, in minutes.
If you’ve got a quote from us already, pick up where you left off and get covered today.
From email enquiries to online enquiries
Choose the category that best describes your query – we'll get you the right form to fill out and you can send it back to us.
We’re in the palm of your hand
Peruse your policies and update your personal details in MyAviva. And if what you’re looking for isn’t there give us a wave and we’ll give you a hand.
Making a claim
Check what you’ll need to make a claim online and how to call us, if you prefer to chat it through.
Life insurance
Get support straight away
Bought your policy with us?
Skip waiting on hold and contact us in just a few clicks or taps using one of our online forms instead. Then sit back and wait for us to get in touch (it won’t be long).
Life insurance and critical illness cover
Income protection insurance
Over 50 life insurance
Free parent life cover
Who to contact if you bought your policy from another provider
Find the right contact number below the policy provider's name.
Friends Provident
AXA
Friends Life
Bupa Health Assurance
Royal Bank of Scotland and Natwest
Hamilton Life
How to find discounts and offers worth grabbing on to
Drop in to MyAviva
Logging in to MyAviva, your secure online account, opens the door to the latest discounts and offers available to you.
Tap open the app
The simplest way to stay close to your policy info, and any offers or discounts, is to get the MyAviva app on your phone.
Life insurance FAQs
Life insurance articles
Get insight and useful info on protecting you and your family.
Life insurance beneficiaries
Life insurance beneficiaries
When should I get life insurance?
The majority of us only really think about life insurance when a big moment in your life happens
Types of Life Insurance
There are lots of different types of life insurance cover, and you’re probably wondering what policy you should buy.
Is critical illness cover worth it?
Critical illness cover is similar to life insurance but instead it pays you a lump sum if you’re ill and can’t work.
Terminal illness vs critical illness
The terms 'critical illness’ and ‘terminal illness’ sound alike and both refer to serious medical conditions.
Probate: what it is and how it works
Probate is the legal process of administering a deceased person’s estate and involves distributing this as inheritance.
Level term vs decreasing term life insurance
The big life events we look forward to like getting married, having children, or buying a house can make you re-evaluate your finances and think about protecting your family’s future.
Life insurance when renting
Despite the misconceptions, life insurance is not just for mortgage holders, it can help renters too.
See how Gregg solved his persistent health puzzle with a simple blood test using Digicare+
See how Gregg solved his persistent health puzzle with a simple blood test using Digicare+
What to do after someone dies – a checklist
It can be difficult to know what to do following the death of a loved one, and in what order. Find out what you need to do first and what you can leave for later.
Children’s critical illness benefit
The last thing you’ll want to think about is your child being critically ill, but it’s worth considering how you’d manage financially. Find out more here.
Do I need income protection insurance if I’m under 30?
In the time it takes to watch a handful of TikTok videos, you could help get reassurance for the future by taking out income protection insurance.
Over 50 Life Insurance vs. Prepaid Funeral Plans
Weigh up your options by finding out about the pros and cons of funeral plans and over 50 life insurance.
Over 70s life insurance
Have confidence in your life cover options so you can kick back and enjoy your retirement.
Over 60s life insurance
Spend some time exploring the whole of life insurance options open to you at 60 and beyond.
Six important reasons to get life insurance
We regularly see the difference having life insurance can make to families, find out how having cover could make a big difference, when it really matters here.