Frequently Asked Questions

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You asked: How do I close the Aviva Drive app if it's crashed or frozen?

iPhone

Come out of the app by double clicking the 'Home button', the app switcher (screenshots of all the started apps) will appear. Navigate to the 'Aviva Drive' screen, place your finger on the image and swipe-up off the screen. This action will quit the app. You can then tap the Aviva Drive icon as normal to restart.

Android

Come out of the app by clicking the Home button, go to Apps, Settings, Application Manager (sometimes this is Applications, then Applications Manager), tap on Aviva Drive in the list, there will be an option to 'Force Stop', select this and restart the app. Do not select the 'Clear Data Option' as this will remove your driving data.

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