Frequently Asked Questions
Ask us a question
You asked: What do I do if my bank details change for my critical illness policy?
We can update your Direct Debit details over the phone - please have your new details handy, it won't take long. Call us on 0800 068 4232. Your new Direct Debit will be active within 14 days.
If your policy was previously Friends Life, please visit the contact us page to find the correct details.
Did this answer your question?
Answers others found useful
Browse our FAQs by topic