In the app
Click on the ‘?’ icon located in the top right-hand corner of the app to find the help and support section with a full list of FAQs.
If you can’t find the answer there, you can use the in-app chat function. Click on the blue speech bubble in the bottom right-hand corner of the FAQs and support centre pages.
Other help and support
Alternatively, you can email email@example.com and the Neos Technical Team can help answer any questions.