Thanks for sending us your claim notification form

What happens next?

To help us review your claim more quickly, you can send a copy of the death certificate as an attachment, if you have it, to yorkcl3@aviva.com, with the subject line ‘RE: Online life insurance claim’. Remember to include the policy number and the policyholder’s name in your email. 

We’ll be in touch soon to explain what happens next and answer any questions you might have. If there’s anything you’d like to ask before then, just call us.

Monday to Friday: 8:00am - 6:00pm

Saturday: Closed

Sunday: Closed

Calls may be monitored or recorded.