Non-policy general enquiries modal

Scratching your head with a question that isn’t about a policy?

This may be about:

  • scam calls, emails, letters or texts
  • our adverts you've seen or heard
  • something else

Policy, claims and complaints forms don’t live here

If your question is about your existing policy, such as how to change your address or find your policy, choose ‘your product’ on the email enquiries page and fill in those forms, just so it can be read by the right people without having to go round the houses.

Need to claim for yourself or someone else with an Aviva policy? You can do this on the make a claim page.

And if something has gone wrong, we’d like to know about it so we can stop the same thing happening again. You can let us know by making a complaint.