Buildings insurance

5 Star buildings insurance from £80

Buy direct, 40% no claim discount

We share our customer reviews on our website, so now you can see for yourself before you buy

I would recommend Aviva they dealt with my claim very quickly and their claim handlers were very helpful

Halfpma from Swansea

5 Stars

Our overall rating:

These reviews are collected, moderated and managed by Bazaarvoice, a third-party ratings and reviews provider.

40% no claim discount if you have been claim free for five years or more, compared to new customers who’ve claimed in the last year* and you could save up to 20% when you buy online. 20% of customers are expected to receive the maximum 20% saving.**

Prices from £80. That’s all 10% of our customers paid.***

Buildings insurance

Buildings insurance covers the main structure of your home. If your home were to subside, burn, or be damaged by extreme weather, your buildings insurance policy covers the costs of rebuilding or repair. It also covers among other things:

  • Permanent fixtures in your home like built-in wardrobes, kitchen surfaces, taps, basins, baths and showers.
  • Outbuildings, boundary walls, gates, pools, drives and paths.

Contents insurance would cover your possessions in your home such as furniture and carpets.

Our buildings insurance has been awarded a 5 Star Rating by independent financial researcher Defaqto so you have the reassurance that you’re buying quality cover.

Because you only find out how good your insurance is when you make a claim we make sure you have all the support and help you need at such a stressful time. That means:

  • Our claims team is available for you to make a claim 24/7, 365 days a year.
  • We’ll give you a named personal claim manager to manage your claim from start to finish, keeping you updated along the way.
  • A tradesperson will be on their way within two hours of your call, to secure your home and make it safe after a break in. They’re fully approved, and local to you. This service is for homes that are unsecure or unsafe as a result of damage.

For specific exclusions to our cover please check our policy wording as this will cover our specific exclusions and the types of claims that we don’t cover for.

Get a building insurance quote now

* Smaller discounts apply if you have been claim free for between one and four years. Discount doesn’t apply to home emergency, legal or specified valuable cover options. Minimum price applies.

** Excludes optional covers. Minimum price applies.

*** 10% of all customers buying home buildings insurance with us from February to April 2016 paid £80 or less. Source: Aviva. The price you pay will depend upon individual circumstances, cover chosen and payment method selected.

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.6 / 5 from 3032 customer reviews

Rating breakdown

3032 reviews

  • 5 stars awarded by 2181 reviewers
  • 4 stars awarded by 654 reviewers
  • 3 stars awarded by 84 reviewers
  • 2 stars awarded by 32 reviewers
  • 1 stars awarded by 81 reviewers

These reviews have been provided by customers who've made a claim or bought a home insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our home insurance customers to leave a review after buying a policy and making a claim. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy and making a claim with us. Customers also have the option to provide a rating out of five on additional aspects of their experience. After buying a policy, customers are able rate us on value for money, ease of purchase, policy features and benefits and customer experience. After making a claim, customers are invited to rate us on ease of claim process, speed of resolution, fairness and customer experience.

We hope these reviews will help in your search for home insurance.

Our 3 most recent reviews

Read all 3032 reviews

Techie gave this product an overall rating of 5 / 5

Storm Katie

The storm caused damage to our front porch which had started to come away from our house above the front door. I rang Aviva and told them what had happened. The advisor immediately noticed that I suffered from a chronic illness. She asked if I wanted to look after everything for us. That was a huge help, within hours Aviva called again to say that a surveyor would be in touch to see how things could be made safe. No sooner had that call been finished when the contractors surveyor called to arrange a time to come and see us and work out what needed to be done. The surveyor arrived exactly on the due date and time, took photos, made a call and then came back to agree when the repairs could be done. Again the Aviva approved contractor arrived exactly as promised, did the major repair over three days, they were tidy, clean and carried out the works to a high standard of excellent workmanship. All in all a excellent, worry free claim by Aviva, simply brilliant work by all.

I would recommend Aviva to a friend

By:
Gender:
Male
Ease of claims process
5 / 5
Speed of resolution
5 / 5
Customer experience
5 / 5
Fairness
5 / 5

Techie

Blondie gave this product an overall rating of 5 / 5

Good Service

Nobody wants to have to ever make a claim on their home insurance as this generally means that something unpleasant and upsetting has happened. However Aviva made the experience as easy as possible whilst ensuring fairness and that the claim was genuine. The settlement was in my bank within 3 weeks and I am grateful for the good service that I received. Thank you.

I would recommend Aviva to a friend

By:
Gender:
Female
Age:
55 to 64
Ease of claims process
5 / 5
Speed of resolution
5 / 5
Customer experience
5 / 5
Fairness
5 / 5

Blondie

Happyman gave this product an overall rating of 5 / 5

Speedy action

My recent claim was dealt with so fast and efficiently, it left me most impressed. How good is it for a change to be able to give praise for a service. Thank you.

I would recommend Aviva to a friend

By:
Gender:
Male
Age:
65 or over
Ease of claims process
5 / 5
Speed of resolution
5 / 5
Customer experience
5 / 5
Fairness
5 / 5

Happyman

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