Media Centre

News archive - 2013

  • Growing family incomes disguise widening gap and slender savings buffer

    UK families are divided by a growing income gap despite their typical incomes reaching a three year high, the latest Aviva Family Finances Report reveals today. The report, which tracks the financial circumstances of different UK family types, also shows that while more families than ever have savings, an increasing number have less than a month’s salary to fall back on, as fears grow over the rising cost of living.
  • Changing shape of modern UK families leaves incomes at risk

    Past relationships are teaching families valuable lessons about managing money but Aviva’s latest Family Finances Report also paints a worrying picture of unprotected incomes and outdated policies. Aviva’s winter 2013 report explores the growing diversity among UK families fuelled by trends in cohabitation, separation/divorce and remarriage.
  • Half of us are already overweight - even before the festive feeding frenzy starts

    More than two in five of us (44%) don’t care how much we eat this Christmas, according to a snapshot survey undertaken by health insurer Aviva. Moreover, half of us (49%) are already overweight or obese, even before festive food and drink take their toll on our not so healthy waistlines.
  • Aviva commits £500 million to invest in UK infrastructure

    Aviva announces that it is making an immediate allocation of £500 million to invest in UK infrastructure projects. This commitment is a direct result of the recent agreement on Solvency II, the European wide insurance regulation, which provides greater regulatory and political certainty for insurers to invest in infrastructure assets.
  • Aviva responds to the Competition Commission Report on Motor Insurance

    A statement from Maurice Tulloch, CEO of Aviva's UK and Ireland General Insurance business, in reaction to today's report from the Competition Commission.
  • Aviva calls on the industry to raise the bar and help customers get a better deal on their retirement income

    Action is needed to create an industry-wide approach that gives consumers greater confidence to make informed choices about their retirement income, Aviva has said. Today two-thirds of consumers shop around for an annuity which is significantly higher than a few years ago. However, the poor practice by some providers, in continuing to offer their pension-saving customers uncompetitive annuity rates, is preventing far too many people from obtaining the best possible deal.  Despite the efforts of providers such as Aviva, which has led the debate for several years on the importance of value for money and shopping around, some distributors as well as providers continue to exploit customer inertia and a lack of understanding.
  • Riskmas time, festive fires and crime

    Festive candles, fairy lights and flambéed Christmas pud are essential parts of the Christmas tradition, but they all contribute to what is the worst day of the year for fire claims.
  • A message to our customers

    You may have seen some recent articles in the press about annuities recently. An annuity is about turning your pension pot you've saved up into an income for your retirement. Many customers don't appreciate that these are two separate products and therefore do not take advantage of the opportunity to shop around for the best deal. We would like to reassure customers
  • Aviva enhances life and critical illness cover to pay more claims

    Aviva has enhanced its critical illness (CI) cover, with a focus on changes which will make the biggest difference to its customers.
  • Aviva significantly enhances its international private medical insurance

    Aviva has announced significant improvements to its International Solutions private medical insurance from 1st February 2014. The improvements will provide new and existing customers with enhanced standard benefits and wider geographic cover, greater flexibility, and a new tailored Gulf Solutions policy for customers based in the Gulf region.
  • Slips and slides on the slopes more common and costly than you think

    As Brits embark on winter breaks to snowier climes this season, Aviva’s research shows that that almost one in seven (15%) winter sports-goers don’t take out the appropriate insurance cover for winter sports such as skiing, snowboarding or tobogganing.
  • Millions of Brits are overspending by £150 per month

    Half of Brits are living beyond their means, a study revealed yesterday, with one in ten spending more than they can afford to ‘appear’ better off than they are.
  • How standard and enhanced annuities are applied on the open market

    Clive Bolton, Aviva’s Managing Director of At Retirement, has said there is a huge overlap between standard and enhanced annuities, influenced by a number of factors including customers’ health status and where they live.
  • Investment returns and how long you live - have the most impact on annuity rate changes

    Aviva Managing Director of At Retirement, Clive Bolton, speaking today at the Westminster and City’s Seventeenth Annual Conference on Annuities and Drawdown has outlined how enhanced annuity rates and regulatory change have had less impact on rate changes than investment yields and adjustments due to longevity.
  • Greater London tops the table as Aviva Drive App reveals safest UK drivers

    Data from over 3.5 million miles driven by users of the app reveals the areas with the safest drivers. Greater London, including areas such as Islington, Chelsea and Croydon takes the top spot in Aviva’s table - which is especially impressive given the heavy traffic volumes, indicating residents are more likely to prioritise safety over speed. Drivers from Devon also demonstrated strong road safety skills by placing second in Aviva’s table, with East Yorkshire coming in third.
  • Colm Holmes appointed Chief Finance Officer of Aviva UK & Ireland General Insurance

    Aviva today announces the appointment of Colm Holmes as Chief Financial Officer for Aviva’s UK and Ireland General Insurance (UK & I GI) business. Colm, who joins Aviva from Zurich Insurance Group where he was Group Treasurer and Head of Capital Management, brings a wealth of industry experience to the role and further strengthens Aviva’s UK & I GI leadership team.
  • The surprising effect of the EU Gender directive on annuity sales

    The EU Gender Directive came into force 11 months ago (21 December 2012).  Based on a ruling by the European Courts of Justice, it meant that insurers could no longer consider an individual’s gender when calculating any insurance rates or benefits. This was a big change for the retirement industry, which led to a fundamental change in the way we calculate annuity rates.  As a result we’ve seen an equalisation of male and female annuity rates, with female rates improving slightly and male rates falling slightly.
  • Aviva dances back through time to support a National Archive campaign

    The sumptuous surroundings of Marble Hall will be the setting for a very special display which people can explore and be inspired to learn about the amazing things archivists have in their vaults. The national Explore Your Archive campaign is encouraging people to discover the stories, the facts, the places and the people that are at the heart of our communities. Archives across the UK and Ireland are taking part to raise awareness of the value of archives to society and of the rich variety of content that is held, preserved and made available to users.
  • Aviva plc Third Quarter 2013

    Mark Wilson, Group Chief Executive Officer, said: “Progress is in line with our expectations and we remain focused on delivering cash flow plus growth. In the first nine months of 2013 our key measure of growth, value of new business, increased by 14%. We had strong performances from France and our growth markets of Turkey, Poland and Asia. Conversely, value of new business remains depressed in our turnaround businesses of Italy and Spain, and this is being addressed. “Capital generation in the period was stable at £1.3 billion and our economic capital surplus now stands at £8 billion. We continue to make satisfactory progress on cost reduction, with operating expenses 10% below the 2011 baseline. “Aviva remains in the early stages of turnaround. Whilst we have resolved a key issue in the disposal of our US business and have made progress in a number of areas, there remains much work to be done.” Cash flow Operating capital generation stable at £1.3 billion1 (9M12: £1.3 billion) Continued focus on improving remittance ratios Full update on cash remittances to be provided at the year end Expenses Operating expenses of £2,277 million, 10% lower than our 2011 baseline Value of new business Value of new business up 14% to £571 million2 (9M12: £503 million) Increase driven by France (+33%) and our growth markets of Turkey (+40%), Poland (+48%) and Asia (+43%) Growth markets contributed 22% of value of new business (9M12: 18%)
  • Aviva's group income protection rehabilitation team leads the way in expert mental health claims

    Aviva’s 20-strong in-house rehabilitation team now offers a uniquely skilled mental health claims service to customers with Group Income Protection, which will help employers manage absence by aiding the recovery and return to work of employees with mental health conditions.
  • Industry must act now to end pension liberation

    Aviva is calling for stricter rules on pension transfers to stop the spiralling number of people being persuaded by fraudsters to access their retirement savings early - at a huge financial cost.
  • Aviva launches cycling safety campaign aimed at reducing collisions between LGVs and cyclists

    Aviva is launching two road safety initiatives aimed at its Large Goods Vehicles (LGV) fleet customers and cyclists to help reduce the number of incidents involving both groups, thereby reducing the number of cyclist casualties.
  • Beware the bad 'guy' on bonfire night as burglaries and malicious damage soar

    With families around the country gearing up to enjoy Bonfire Night celebrations, new research from Aviva reveals that those holding firework parties at home risk providing a spark of opportunity to thieves by leaving their doors unlocked and windows unchecked on what is the worst day of the year for burglary.
  • Parents pinpoint 8am as most stressful time of day

    8am has been identified as the most stressful time of the day in a poll of 2,000 UK parents. The study, carried out by health insurer Aviva, pinpoints eight o’clock as the tension tipping point for families, as they juggle breakfasts and children with commuting and school runs.  7am is the second most taxing time as parents face the challenge of getting children out of bed, while stress levels peak for a third time at 6pm as the bath and bed marathon begins.
  • Aviva publishes critical illness and PMI men's health statistics ahead of Movember

    Ahead of the moustache-growing month of ‘Movember’ which raises awareness of men’s health issues, Aviva has released previously unpublished details of its critical illness (CI) and private medical insurance (PMI) claims relating to male-specific cancers.
  • Aviva welcomes independent medical panels to assess whiplash

    Whiplash is more than just a pain in the neck for Britain's motorists - for too long it's hurt their wallets as well. We welcome today's announcement from the Ministry of Justice that independent medical panels are to be introduced next year, helping to reduce the number of spurious whiplash claims.
  • Aviva to write all individual income protection policies as own occupation

    Aviva is to underwrite all individual income protection (IP) policies on an own occupation basis, in a bid to simplify income protection cover and ensure as many claims as possible are paid. The own occupation terms will remain throughout the life of the policy and all claims will be paid on this basis for the full duration of the claim. The changes will be applied to all new individual IP policies from 21 October 2013, including part-time cases where the customer works fewer than 16 hours a week. Part-time roles of fewer than 16 hours a week are treated differently to full-time jobs by many insurers, so this move is understood to be a first for the industry.
  • Advisers agree post-RDR landscape is better than predicted

    Advisers are broadly positive about the implementation of the Retail Distribution Review (RDR) compared to a year ago, according to the latest Adviser Barometer from Aviva.
  • Aviva appoints Patricia Cross as non-executive director

    Aviva plc (“Aviva”) has appointed Patricia Cross as an independent non-executive director of the Board with effect from 1 December 2013. She will also join the Board Audit, Remuneration and Nomination Committees.
  • Two in five pre-retirees now save nothing each month as nest eggs are cracked by debt repayments

    Retirement savings have plummeted among those aged 55-64 over the past year as the cost of living continues to rise, according to Aviva’s latest Real Retirement Report. The autumn 2013 report assesses the impact of financial pressures and concerns across the UK’s three ages of retirement: the 55-64s (pre-retirees), 65-74s (retiring) and over-75s (long-term retired).
  • Money trumps personal and career passions for the over-55s

    Money trumps companionship when it comes to happiness in retirement, according to Aviva’s latest Real Retirement Report. Having enough money to live comfortably emerges as the single most important factor for over a quarter of over-55s (27%) – more so than sharing retirement with a partner (17%), a happy family life (12%) or devoting more time to hobbies and interests (3%). The autumn 2013 edition of the report examines the financial pressures affecting the UK’s three ages of retirement – 55-64s (pre-retirees), 65-74s (the retiring) and over-75s (the long-term retired) – and explores the perspective they have gained on money matters. The findings show the over-55s value financial stability second only to good health (38%) in retirement.
  • Aviva pays £2.2 million to critical illness customers who didn't know they could claim

  • There's no place like home... Apart from Devon and Cornwall

    As any prospective homeowner knows, it’s all about location, location, location. But it seems that for many Brits their dream property is in the same region they already live. 
  • Aviva plc (the “Issuer”) €650,000,000 Fixed/Floating Rate Subordinated Notes due 2023 (ISIN: XS0177448015) (the “Notes”) Cancellation of Listing

    The Issuer wishes to announce that it has, on 2 October 2013, in accordance with the Terms and Conditions of the Notes, redeemed the Notes in full and that the listing of the Notes on the Official List of the United Kingdom Listing Authority has been cancelled with effect from (and including) 3 October 2013.
  • Aviva launches life insurance radio advertising campaign

    Aviva is again highlighting the importance of family protection with a series of four radio adverts which can be heard across UK stations from Monday 30 September 2013. Airing as part of a six-week marketing campaign, the attention-grabbing commercials build on the success of Aviva’s ‘holiday packing’ TV advert which first aired in 2011 and featured a father watching over his family from beyond the grave.
  • One in four have items on their to do lists that will never be done

    Three quarters of parents use ‘to do’ lists to manage family matters, but according to life insurer Aviva, one in four (24%) lists include items that will never be done.
  • Aviva secures top scores in global sustainability ratings

    Aviva’s commitment to corporate responsibility has been recognised by a number of important and influential sustainability indices. These independent, strict assessments help Aviva to evaluate the overall performance of its corporate responsibility programmes and its impact on society, as well as being a valuable tool for investors who wish to incorporate these factors into their investment decision making. With thousands of companies evaluated and assessed in these indices, it provides a solid benchmark against peers and other organisations.
  • Aviva appoints Maurice Tulloch as CEO of Aviva UK & Ireland General Insurance

    Aviva plc (“Aviva”) announces today that it has appointed Maurice Tulloch as CEO of Aviva UK & Ireland General Insurance (“UK & Ireland GI”).  Maurice is currently CEO of Aviva Canada.   
  • The Office of Fair Trading's industry-wide review into workplace pensions

    David Barral, CEO, Aviva UK and Ireland Life Insurance, said: We fully support the OFT’s industry-wide review into workplace pensions. Ensuring pensions offer value for money for employers and employees is critical to the success of automatic enrolment, and to building trust and confidence in long-term savings.
  • Children's busy social lives drive mum and dad half way to the moon

    New research from Aviva reveals that, in fact, parents will have driven over half way to the moon (125,817 miles) chaperoning their children to and from their hobbies and social engagements by the time they reach the legal driving age of 17.
  • Family incomes are 28% lower when the breadwinner is female

    UK families with female breadwinners have household incomes on average 28% lower than homes where the primary earner is male, according to research released today.
  • Aggregation is not the key

    Today, Michael Johnson released his latest report ‘Aggregation is the key’, addressing the issue of small dormant pension pots. His paper recommends a combination of virtual aggregation and physical aggregation, with large aggregator pension schemes competing to hoover up small pots. In his paper, Johnson says that Aviva’s alternative proposal is that employees’ pots should stay with their previous employer. This is not what we are suggesting at all. Aviva’s joint proposal with Hargreaves Lansdown is that everyone has their own pension and carries that with them throughout their working life, in a similar way that they have one bank account into which new employers pay their salary.
  • Aviva appoints Michael Mire as non-executive director

    Aviva plc (“Aviva”) has appointed Michael Mire as an independent non-executive director of the Board with effect from 12 September 2013. He will also join the Board Risk, Governance and Nomination Committees.
  • Part time entrepreneurs turn creative hobbies into cash generators

  • Aviva plc to redeem €650m Fixed/Floating Rate Subordinated Notes due 2023

    Aviva plc (the “Issuer”) wishes to announce that notification has been given to the holders of €650m Fixed/Floating Rate Subordinated Notes due 2023 (ISIN: XS0177448015) (the “Notes”) that it shall redeem the Notes in full on 2 October 2013 (ie the Reset Date) at their principal amount together with accrued interest to (but excluding) 2 October 2013.
  • Aviva's carbon offset programme has improved the lives of 200,000

    Aviva, the UK’s largest insurer and one of Europe’s leading providers of life and general insurance partnered with climate and development experts ClimateCare, to develop a new way to measure and report the full impact of offsetting Aviva’s carbon emissions through ClimateCare’s ‘Climate and Development’ projects.
  • Parent's boost children's piggy banks to the tune of £43 million a week

    Almost three quarters of parents pay pocket money in the UK, contributing over £43 million to their children’s piggy banks every week, data from the latest Aviva Family Finances Report series reveals. The study unveils the average amount a child receives in pocket money, what control parents have over their child’s spending habits, and why parents encourage their children to take a part time job.
  • Opportunity for advisers as consumers shop around for good deals

    Almost half of UK consumers class themselves as ‘savers’, taking a keen interest in savings and investments, a study has revealed. Research commissioned by Aviva has found an encouraging 46 per cent of people consider themselves to be savers; 84 per cent say they are careful with money and 56 per cent say they get ‘a buzz’ from finding good deals on mortgages, savings and investment products.
  • A third of Brits are proud to be tight

    One in three Brits admits they are ‘tight’, a study has revealed. Research commissioned by Aviva has found that millions of Brits are cutting corners financially by refusing to tip restaurant staff, only heating one room - and sneaking drinks in to pubs, it emerged yesterday.
  • Aviva launches video to help customers understand critical illness cover

    Aviva has today launched a short film to help customers understand how critical illness (CI) insurance works, while highlighting some of the main conditions it covers. Developed with both advisers and customers in mind, the film can be used by advisers to help aid their clients’ understanding of CI cover.
  • It's Porsches for courses for car owners made in Chelsea

    With its prestigious properties and upmarket department stores The Royal Borough of Kensington and Chelsea is renowned for its wealth. Now data from Aviva shows that the cars on the King’s Road fit the reputation, with sports cars and luxury motors a regular sight. Aviva analysed car ownership data across ten key areas of the UK, including; Chelsea and Kensington, Manchester, Birmingham and Cardiff.  Among these places the wealthy borough has the highest proportion of Porsches (1.31%), Mercedes (7.41%), BMWs (6.88%) and Audis (5.89%).  Porsches are nearly four times as popular and Mercedes three times as popular as many parts of the UK.
  • Interim Results Announcement 2013

    Mark Wilson, Group Chief Executive Officer, said: “In the first half we have taken a number of steps to deliver our investment thesis of cash flow and growth. These results show satisfactory progress in Aviva’s turnaround. “We have achieved profit after tax of £776 million, in contrast to the £624 million loss last year. Cash flows to the Group have increased by 30% to £573 million. Our key measure of sales – value of new business – has increased 17%, driven by the UK, France, Poland, Turkey and Asia. “Although these results continue the positive trends of the first quarter, tackling our legacy issues will take time. “I am committed to achieving for investors what we set out to do: turning around the company to unlock the considerable value in Aviva.” Cash flow Cash remittances to Group up 30% at £573 million1 (HY12: £441 million) Operating capital generation £936 million1 (HY12: £906 million) The interim dividend is 5.6 pence per share (HY12: 10.0 pence per share), consistent with guidance given at the full year 2012 Profit Operating profit 5% higher at £1,008 million1 (HY12: £959 million) IFRS profit after tax of £776 million (HY12: loss after tax of £624 million) Expenses Operating expenses 9% lower at £1,528 million2 (HY12: £1,675 million) Restructuring costs 10% lower at £164 million1 (HY12: £182 million)
  • Aviva and Bank Zachodni WBK agree expansion of their bancassurance partnership

    Aviva and Bank Zachodni WBK have today agreed an expansion of their strategic partnership in Poland. Under the agreement, Aviva will increase its distribution network from 500 to 900 branches across Poland, with access to 4 million bank customers.
  • The Generation Name

    Have you ever wondered why you rarely meet a teenage Terence or a retired Rachel? And why people called Emma holiday in Ibiza while Julie goes to Jamaica and Jean to Norway? Analysis of data from the UK’s largest insurer, Aviva, has found revealing insight into the lives of the different generations and how much our name, home, holidays and belongings are determined by age. Mr and Mrs Average – David and Susan Smith Aviva’s records show that the UK’s Mr and Mrs Average are David and Susan Smith who live on the High Street in a three bedroom 1970s semi-detached house with a mortgage. They drive a Ford Ka, holiday in the US, have home contents worth around £35,000 and they believe 32 is the best age to be. However, looking closer at the data shows some quirky differences between the generations.
  • Aviva Commercial Finance lends over £28 million on York student accommodation project

    Aviva Commercial Finance Ltd has reached financial close on a significant transaction in the student accommodation sector for The University of York.
  • Aviva supports ABI guide for SMEs on employers liability insurance

    Aviva, the UK’s largest SME insurer, is the first insurer to commit to sharing the ABI ‘Guide for SMEs on health and safety’ with its customers.
  • FSA Remuneration Code Disclosure

    The FSA Remuneration Code applies to Aviva Wrap UK Limited and Aviva Investors UK Funds Limited for the 2012 Performance Year (01/01/2012 – 31/12/2012). These companies are designated as level 3 organisations as defined in the FSA Remuneration Code. This disclosure meets the requirements of the Code.
  • Aviva appoints Euan Munro as CEO of Aviva Investors

    Aviva plc (“Aviva”) announces the appointment of Euan Munro as CEO of Aviva Investors. Euan will take up the role in January 2014 and will join the Aviva Group Executive reporting to Mark Wilson, Group Chief Executive Officer
  • Ireland: Aviva announces new leadership in Ireland

    Aviva plc has appointed Alison Burns as Chief Executive Officer of Aviva Ireland. She replaces Seán Egan who stepped down earlier this year for health reasons.
  • Aviva Commercial Finance lends over £32 million on its first fire and rescue service project

    Aviva Commercial Finance is pleased to announce that it has provided a £32.2 million loan to Kier and Calderpeel Partnership Ltd to build 11 new fire stations for the Staffordshire Fire and Rescue Service.
  • UK school bill soars by £6,000 per child over last five years

    The start of the school year is set to put the nation's parents to the test as a new study reveals the average cost of putting a child through school in the UK is now £22,596, which works out at £1,614 per child, per school year.
  • Family incomes and savings rise but household debt levels reach an all time high

    UK families are experiencing a mixed bag of financial fortunes, the latest Aviva Family Finances Report reveals today. The report, which tracks the financial circumstances of different UK family types, shows that while incomes and savings habits are sneaking upwards, so are typical debts.
  • Aviva enhances critical illness cover with conditions that affect customers most

    Aviva has enhanced its critical illness (CI) cover for new customers with a series of radical enhancements, extending the number of conditions covered to 53. Coming into effect on new policies from 7 July 2013, the changes focus around the most commonly claimed for conditions including heart attack, stroke and multiple sclerosis (MS).
  • Hit a wicket not a window

    With the nation already gripped by Murray mania and the Ashes fast approaching, the UK’s largest insurer, Aviva, is warning homeowners to watch out for their windows, TVs and ornaments as data shows that accidents around the home soar during the historic test series.
  • Aviva Commercial Finance lends over £3 million to fund medical centre in Salford

    Aviva Commercial Finance is pleased to announce that it has provided a £3.25 million loan to clients of Oakdeane Investments Limited to purchase a medical centre in Ordsall, Salford. The property forms part of Oakdeane’s extensive medical property portfolio of 32 medical centres around the UK.
  • Aviva launches GuideWell – making PMI more sustainable and affordable for large corporates

    Aviva has launched a new private medical insurance product for large employers. GuideWell, which uses an open referral pathway to manage claims costs and deliver sustainable and competitive pricing, will provide employees with an easier claims journey that promises no shortfall on hospital charges or specialist fees.
  • Aviva and Hargreaves Lansdown outline a new, single pension approach to 'pot follows member'

  • Aviva Investors appoints John Misselbrook as interim CEO

    Aviva Investors has appointed John Misselbrook, currently a non-executive director on the Aviva Investors board, as interim CEO. John has extensive experience in the financial services industry, having held a number of senior management and operational roles globally, including as chief operating officer at Baring Asset Management.
  • Healthier solutions gives customers 5 star health insurance

    Aviva’s individual private medical insurance, Healthier Solutions, has recently achieved a 5 Star Rating for its comprehensive level of cover. The rating has been awarded by independent financial research company Defaqto.
  • Aviva introduces on-going adviser charging on investment bonds

    Aviva has today introduced the option to add an on-going adviser charge to its new and existing investment bond contracts, providing advisers with the functionality to easily reflect on-going advice they provide to their bond customers. Adviser charging is already available across a range of Aviva products including pensions, annuities and retirement plans and is based on three simple pillars - clarity for customers, simplicity for advisers and value for money. Advisers can choose from initial and on-going adviser charges on a regular, single or transfer basis. This full functionality has now been extended to include all new bond applications via the Aviva Select Investment bond and to a range of existing bonds.
  • Aviva commercial finance wins HealthInvestor lender of the year 2013

    Aviva Commercial Finance won the title of Lender of the Year at the HealthInvestor Awards 2013 held this week at the Grosvenor House Hotel, London. The HealthInvestor Awards has become the most prestigious event in the health investor industry calendar and was well attended with leading figures from the independent healthcare sector. Toni Miller, head of new business at Aviva Commercial Finance, said; “The Awards promote excellence and recognise innovation in the sector and we were really pleased to win Lender of the Year against stiff competition from Bank of Ireland, Barclays, Lloyds TSB, RBS and Santander.
  • Brits tempted by a taste for grand interior designs

    There was a time when good schools, a garden and transport links were enough to entice prospective home buyers through the door, but now it seems estate agents are focusing on high spec home buzzwords to pique the interest of property shoppers. Analysis by Aviva of over 5 million properties for sale in the UK reveals that 257,000 homes are now described as having a “high spec interior”. The findings show that the most common high-end feature listed by estate agents is under-floor heating (mentioned in 63% of the 257,000 high spec homes analysed) while over a quarter (27%) boast of quality finishes such as granite work surfaces and marble flooring. Other high spec features noted include ceiling speakers (2%) and luxury fitments such as walk-in wardrobes and built-in entertainment centres (1%). The kudos of premium brands is also important, with 2% of high spec homes listing either Smeg or Miele appliances as part of their marketed qualities.
  • Over-55s drain savings as living costs choke debt repayments

    Rising living costs are limiting over-55s’ ability to make regular debt repayments and prompting them to raid their savings pots, according to Aviva’s latest Real Retirement Report. The spring 2013 report monitors financial pressures and concerns among the UK’s three ages of retirement: the 55-64s (pre-retirees), 65-74s (retiring) and over-75s (long-term retired).
  • One in four over 75-s raid their planned inheritance to support family

    A quarter of over-75s (25%) – and more than a fifth of over-55s in total (21%) – have given a cash loan to family members instead of leaving an inheritance, according to Aviva’s latest Real Retirement Report. The findings also show nearly one in ten over-55s regularly give money to family to avoid inheritance tax (8%), while a further 20% would do the same. The spring edition of the report examines the financial pressures faced by the UK’s three ages of retirement – 55-64s (pre-retirees), 65-74s (the retiring) and over-75s (the long-term retired) – and focuses specifically on attitudes to inheritance.  It shows just 7% of over-55s rate this as their top financial priority in retirement, and while this predictably increases with age, just 18% say the same by the age of 85.
  • Aviva's new thinking campaign helps advisers retain and grow business through social media

    Financial advisers are not using social media to its full potential to grow their business, according to research undertaken by Aviva, which reveals that two in five advisers (41%) do not use any social media networks at all. The review of how financial advisers currently use social media has informed the latest programme of support available for advisers through Aviva’s New Thinking campaign. With a new online platform packed with a wealth of digital content, offers advisers a step by step learning programme to show how they can use digital technology and social media to reach a wider client audience, from which to retain and grow their business.
  • Aviva extend partnership with Premiership Rugby

    Aviva today announced an extension of their partnership with Premiership Rugby. The contract extension, which starts in the 2014-15 season, will cover a golden era for club rugby in England and will include a period when the country will host a Rugby World Cup and when rugby union will finally re-join the Olympic movement.
  • Aviva plc First Quarter 2013 Interim Management Statement

    Mark Wilson, Group Chief Executive Officer, said: “In the first quarter we have taken steps to deliver our investment thesis of cash flow and growth. “Our operating expenses are now 10% lower and we are on track to deliver our cost savings target of £400 million. “Our key measure of growth – value of new business – has increased by 18% driven by actions to improve profitability in UK Life and growth in our Asian business. In general insurance, our profitability was stable with a COR of 96% with a strong result in Canada. “Net asset value has increased by 9% to 302 pence and our internal debt level has reduced by £300 million. “Today’s results demonstrate the first steps towards delivery. I am conscious of the challenges and do not want to set expectations at an unrealistic level. Progress so far has been satisfactory and there is a great deal more we need to do for our shareholders.”
  • Advisers find opportunities in tough times

    Four months after the implementation of the Retail Distribution Review (RDR), advisers are optimistic about the future, with 90% of those surveyed still intending to remain trading at the end of 2013. The latest Adviser Barometer from Aviva has found that advisers are finding opportunities in a variety of different economic, market and regulatory changes.
  • Aviva reaches new motor market with launch of General Accident

    Aviva is introducing a new car insurance brand for internet shoppers who want the comfort of contacting their insurer over the phone before they buy. The new brand, which leverages Aviva’s strong heritage in the insurance motor market, is called General Accident – a well-known and respected brand that has a strong legacy in the motor insurance market and continues to resonate with motor insurance customers today.
  • Aviva launches BacktoBetter to help employees get better, quicker

    Aviva has launched a new core benefit for its large corporate private medical insurance clients, BacktoBetter, which will help employees with any musculoskeletal conditions get back to work quicker, while reducing claims and absence costs for employers. Aviva’s BacktoBetter service will combine the health insurer’s award-winning Back-Up and Back-Up Plus programmes in one employee-focused service that helps an employer manage its spend more effectively. Available from 1 June 2013, the new service will provide Aviva’s Optimum private medical insurance clients with cover for all MSK issues for their employees.
  • Voting results of 2013 Annual General Meeting

    Aviva plc announces the results of its Annual General Meeting held today. All resolutions were voted on by way of a poll and were passed.
  • Aviva Launches Marketplace - new portal for specialist risks

    Aviva, the UK’s largest insurer, has launched Marketplace, its new online portal offering brokers access to more than 40 products catering for those harder to place risks in niche and specialist markets.
  • Toolbox of mum and dad plugs the DIY skills gap

    A growing DIY skills gap and an empty toolbox is leaving young adults ill-equipped to do basic household maintenance tasks, relying instead on mum and dad for both advice and hands on help.
  • Aviva pays nearly half a billion pounds in protection claims in 2012

    Aviva protection customers and their families received more than £475 million through claims on life insurance, critical illness cover and individual income protection policies in 2012. This equates to more than £1.3 million pounds a day, or £902 per minute.
  • Brits relying on holidays to spend quality time with extended family and friends

    It seems jetting off abroad for some time-out from home life is now a thing of the past. New research from Aviva reveals that holidaymakers are increasingly going away with grandparents, parents, siblings, cousins and friends in a bid to get some quality time together compared to a decade ago. The study reveals that more than a third (35%) actively choose to go on holidays with friends and extended family members.
  • LEBC teams up with Aviva to launch its cloud-based automatic enrolment tool

    LEBC Group, the national IFA and employee benefits consultancy, has partnered with Aviva to create its online aeComply automatic enrolment tool.
  • Advisers optimistic on income but concerns remain about staying profitable

    Three months after the implementation of the Retail Distribution Review (RDR) advisers are optimistic about their future income prospects, according to the latest Adviser Barometer from Aviva.
  • Strike the right balance

    Aviva and the Guardian hosted a roundtable discussion looking at strategies on how best the private sector can act as a catalyst for social change.
  • Aviva ranked in top five companies worldwide in FTSE4good index

    Aviva, the UK’s largest insurer, has been ranked as one of the top companies in the worldwide FTSE4Good index.
  • Aviva unveils new integrated online system for Advisers

    In a unique move, Aviva has opened up its platform proposition to all advisers registered on the Aviva for Advisers (A4A) website, providing more advisers with access to the complete Aviva product range, including platform investment choices and packaged products through one single porta
  • Aviva welcomes new Conduct Rules for Claims Management Companies

    We welcome and support the new Conduct Rules for Claims Management Companies (CMCs) announced by the Ministry of Justice.
  • Samantha Cameron hosts reception for charity Railway Children

    Samantha Cameron hosted 120 guests at a 10 Downing Street reception this evening to raise awareness of the charity Railway Children, who provide help and support to children under 16 who have run away from home or are at risk of doing so.
  • Thieves grab garden gear as nights get lighter

    With the long-awaited British Summertime just around the corner, homeowners are being warned to lock their garden sheds and garages as light-fingered thieves will be out to take advantage of the extra daylight.
  • Aviva launches RED ARC benefit for critical illness customers

    Aviva has today introduced a value added benefit for new critical illness customers, providing them with access to RED ARC independent care advisory service at the point of claim.
  • Families missing out on savings by living financially separate lives

  • Aviva introduces online customer feedback

    Home and motor insurance customers buying policies direct from Aviva can now read and review feedback from others before they buy, thanks to a new online service. 
  • 2012 full year results

    Good progress on disposals and turnaround programme £3,050m loss principally arising from the sale of the US as previously disclosed Economic capital surplus increased by £3.5bn to £7.1bn1 2012 total dividend 19p from 26p. Final dividend 9p from 16p Priorities: cashflow and debt reduction Results Total loss after tax £3,050 million (2011: profit of £60 million) including previously announced £3.3 billion writedown on US disposal Operating profit on an underlying2 basis of £1,776 million (2011: £1,857 million) after adverse foreign exchange impact of £65 million Dividend rebased and scrip removed Final 2012 dividend of 9 pence per share (2011: 16 pence), full-year dividend 19 pence per share, (2011: 26 pence). Dividend rebased to reduce leverage and increase retained earnings, ensuring dividend distribution is covered by earnings and cashflows Removal of dilutive scrip: will improve earnings per share and gives clarity to cashflows and dividend Capital and cashflows Proforma economic capital surplus3 £7.1 billion, 172% (2011: £3.6 billion, 130%) IFRS net asset value of 278p (2011: 435p) Interdivisional balance between Group and UK General Insurance replaced with an interest bearing loan of which £600 million will be repaid over the next three years £944 million net cash remittances to Group in 2012 (2011: £778 million) Status of 2012 turnaround plan Significant disposals announced: US, Delta Lloyd, Aseval, Malaysia, Sri Lanka, Russia £275 million annualised cost savings realised Internal and external leverage have increased and must be reduced
  • Aviva announces directorate changes

  • Aviva announces directorate changes

    Aviva plc announces the following changes to the composition of its Board and Committees.
  • Aviva and the Chartered Society of Physiotherapy join forces to keep the UK fit for work

    Aviva has announced a three-year partnership with the Chartered Society of Physiotherapy (CSP) across their Fit for Work initiative, with a programme of activity and resources designed to improve the wellbeing of the UK workforce and to highlight the importance of physiotherapy in preventing and reducing work related ill-health and sickness absence.
  • Aviva appoints group HR director

    Aviva plc (“Aviva”) announces that Christine Deputy has today been appointed Group HR Director. Christine will join the Aviva Group Executive, reporting to Mark Wilson, Group Chief Executive Officer.
  • Aviva's position on cluster munitions – an update.

    Aviva has committed to respect and uphold fundamental principles in the areas of human rights, labour standards, the environment and anti-corruption. As a sign of this commitment Aviva is a signatory to the United Nations Global Compact and support human rights principles as outlined in the United Nations Universal Declaration of Human Rights (UNUDHR) and the International Labour Organisation (ILO) core labour standards.
  • Britain's workers still to be convinced on pension saving as challenging times hit hard

    Britain's workers still to be convinced on pension saving as challenging times hit hard
  • Aviva donates £97,774 to charity Railway Children after extraordinary success of twitter campaign

    Aviva are set to donate £97,774 to charity Railway Children after the overwhelming goodwill shown by fans who tweeted their support for the charity on Saturday during the #1every5 twitter campaign.
  • Aviva hands Norwich City shirt sponsorship to charity Railway Children for Premier League clash with Everton

    Norwich City FC (NCFC) will proudly wear the logo of charity Railway Children on their shirts for this weekend’s Premier League clash with Everton at Carrow Road. The Canaries will be lending their support for sponsor Aviva’s UK charity partner, to raise awareness of the fact that one child runs away from home every five minutes in the UK.
  • Aviva grows consumer protection with enhanced annuity offering

    Aviva is improving its annuity offering as part of its calls to industry within the Rethinking Retirement Report 2013, by extending its guarantees and offering an increased value protection period.
  • Aviva launches new Rethinking Retirement Report

    Aviva is improving its annuity offering as part of its calls to industry within the Rethinking Retirement Report 2013, by extending its guarantees and offering an increased value protection period.
  • Car insurance premiums could fall by £1.5bn if insurers handle claims directly

    Aviva’s report 'Road to Reform: Reducing Motor Premiums by Reforming the Personal Injury Claims Process’ is launched ahead of the Ministry of Justice Whiplash Consultation closing on the 8th March 2013. The report sets out Aviva’s proposals to improve the motor insurance PI claims system and reduce excessive costs that have contributed to premiums rising by 80% since October 2008. Aviva’s research has also found that if insurers handled claims directly, an estimated £1.5bn of excess cost could be stripped from UK motor insurance premiums.
  • Aviva's with-profits continues to protect customers from market fluctuations

    Aviva's with-profits continues to protect customers from market fluctuations
  • Pipes and plumbing problems cause most home insurance claims

    With the big freeze, followed by storms and flooding, causing problems for home owners across the UK, the latest data shows that it’s peoples’ problem pipework that tops the list of home insurance claims.
  • Patients call for better mental health provision while GPs are sceptical that access will improve

  • Aviva launches Fast Trade App

    Aviva, the UK’s largest insurer, has introduced an iPad® app to Fast Trade, its online trading platform providing brokers with the facility to ‘quote and buy’ online in less than five minutes.
  • Household costs rise by £4,000 in a year for UK families

    UK families report they are spending £3,972 a year more on household expenses than in November 2011, the latest Aviva Family Finances Report reveals today.
  • Birth to two years is most financially stressful time for parents

    A new study from Aviva pinpoints birth to two years as the most financially stressful time for parents.
  • Aviva and Tesco Bank agree three-year deal on private motor insurance

    Aviva, the UK’s largest insurer, has agreed a three-year deal with Tesco Bank, the insurance distribution arm of the global supermarket chain, Tesco, to provide private motor insurance to Tesco customers.
  • Nearly half of new start-ups looking to expand in 2013

    Tenacious entrepreneurs are confident about trading conditions as they look to scale up in 2013. Nearly half (48%) of the business owners who set up shop in the last two years are looking to expand their business operations in 2013, according to Aviva’s bi-annual SME Pulse¹.
  • Aviva appoints chief underwriting officer for Commercial and Corporate & Speciality Lines

    Aviva, the UK’s largest insurer, has today appointed Susan Penwarden as chief underwriting officer (CUO) for Commercial, Corporate & Speciality Lines.
  • 60 is the new 40 in 2013 for retiring baby boomers

    The UK is witnessing the march of a new type of retiree as the first post-war ‘baby boomers’ pass the old Default Retirement Age of 65.  According to Aviva’s latest Real Retirement Report, more than one in three (39%) over-55s are continuing to receive a wage and nearly half are intent on using their extra earnings to travel more when they finish full-time work.

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