New underwriting roles within personal lines regions for Norwich Union

Article date: 11 August 2006

Norwich Union has created the new role of personal linesunderwriting consultant within its intermediary business, personallines regional offices.

Four new consultants will operate in Leeds, Norwich andBirmingham with responsibility for the management and developmentof underwriting capability within their teams. They will workclosely with the newly appointed personal lines specialist accountmanagers to develop the personal lines broker business.

Karen Felton, academy manager for Norwich Union, says:“Our brokers tell us that they want access to knowledgeablestaff who can make underwriting decisions. Norwich Union iscommitted to developing our broker business and relationships inthe personal lines market and the creation of this roledemonstrates our commitment to provide a first class service. Weare also promoting closer working with commercial underwriters togive a greater focus on the customer.”

The personal lines underwriting consultants have been recruitedfrom existing staff and the recruitment process included anassessment of their technical knowledge as well as skills andbehaviours, to ensure that the right people for the roles havebeen identified. They will work with the academy and underwritingteams to create an ongoing development programme that ensurestheir underwriting capability, and that of their teams, meets theneeds of Norwich Union’s customers.


For further information, please contact:
Clare Schofield at Staniforth on 0161 919 8021/ 07971 609839 orSally Leeman at Norwich Union on 01603 684225/ 07800 699670.

Notes to editors

  • Norwich Union is the UK’s largest general insurer with amarket share of around 14%, with a focus on insurance forindividuals and small businesses.
  • It is a leading provider of life, pensions and investmentproducts and one of the largest Financial Adviser (FA)providers. FAs provide over 70% of the company's long-termsavings business in the UK.
  • Norwich Union’s news releases and a selection of imagesare available from Aviva's internet press centre at

Back to top