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Pensions

Existing customers

As an Aviva Customer, you have the reassurance of knowing that we're one of the UK's most trusted names in the financial services - and that you can rely on our team to help you. Here's how you can contact them.

For general enquiries about your Aviva Pension:

  • Call us on 0800 068 6800*
  • From outside the UK call us on +44 1603 202 500*

If you've got a complaint

Please tell us what it is and we'll do our very best to sort it out.

  • Call us on 0800 068 6800*
  • Or use our online contact form.
  • Or write to us with the details at:
    Aviva Life & Pensions
    Customer Relations
    PO Box 520
    Norwich
    NR1 3WG

* Lines are open Monday to Friday 8:30am - 5:30pm and Saturday 8:30am - 2pm. Calls may be recorded and/or monitored.